Sr. Business Operations Manager (Starlink Growth)
Bastrop, TX · Redmond, WA · 7+ years experience · Hybrid · Posted Oct 8, 2026
At a glance
- Experience
- 7+ years experience
- Workplace
- Hybrid
- Location
- Bastrop, TX · Redmond, WA
About the role
- The Sr. Business Operations Manager will define and execute go-to-market (GTM) strategy for Starlink across both third-party and direct-to-consumer channels in North America.
- This role serves as the operational backbone for the Business Development team, managing day-to-day channel growth, pricing strategy, and cross-functional execution.
- The position requires a blend of program management, financial analysis, and strategic leadership to drive Starlink's expansion and subscriber growth.
Responsibilities
- Own and drive GTM strategy for North America across third-party channels and Starlink.com.
- Manage day-to-day channel growth for starlink.com, including performance tracking and conversion optimization.
- Provide strategic insight to minimize cannibalization and maximize balanced growth between channels.
- Assist with pricing strategy and promotions development in partnership with finance and marketing teams.
- Operationalize business development and GTM initiatives through program management and execution discipline.
- Create data visualizations and present analysis on leading and lagging indicators to leadership.
- Conduct market research and develop hypotheses on new verticals and target partners.
- Report on progress of strategy and operations, presenting insights and recommendations to Starlink leadership.
Requirements
- Bachelor’s degree in business, finance, economics, engineering, or a related field.
- 7+ years of experience in business operations, program management, strategy, GTM, ecommerce, consulting, or investment banking.
- 4+ years of experience driving execution of revenue or growth-oriented programs.
- Must be a U.S. citizen, lawful permanent resident, refugee, or asylee to meet ITAR requirements.
- Must be available to work extended hours and weekends as needed.
- Willingness to travel approximately 25-50% of the time.
Preferred qualifications
- MBA or master’s degree with a business or technical focus.
- Background in program management, business operations, or chief-of-staff roles in technology, telecommunications, or subscription services.
- Experience managing direct-to-consumer channel growth alongside third-party channels.
- Experience in management consulting or investment banking.
- Familiarity with business development, partnerships, or pricing strategy in consumer technology.
- Strong analytical and financial modeling skills, including KPI design and accounting concepts.
Workplace
- Role is based in Bastrop, TX and Redmond, WA.
- Requires 25-50% travel to customer and SpaceX locations.
Skills
- Program Management
- Business Operations
- GTM Strategy
- Financial Modeling
- Data Visualization
- Pricing Strategy
- E-commerce
- Business Intelligence
- KPI Design
- Market Research