Sr. Director, Software Engineering - Digital Product Engineering

Scout

Charlotte · San Ramon · 8+ years experience · Hybrid · Posted Oct 14, 2026

At a glance

Experience
8+ years experience
Workplace
Hybrid
Location
Charlotte · San Ramon

About the role

  • As the Senior Director, Digital Product Engineering, you will lead Scout Motors' Digital Product Engineering organization responsible for delivering and operating the software platforms that power the complete customer lifecycle.
  • You will lead a multidisciplinary engineering organization through a team of Directors and senior engineering leaders while partnering closely with Product, Customer Experience, Commercial, Marketing, Operations, Vehicle Engineering, Manufacturing, IT, and executive leadership.

Responsibilities

  • Lead and scale multiple software engineering organizations through a team of Directors, managers, and senior technical leaders.
  • Establish organizational strategy, operating models, staffing plans, budget priorities, and delivery governance.
  • Build a high-performing engineering culture focused on accountability, ownership, quality, innovation, and continuous improvement.
  • Define and execute the long-term engineering vision supporting Scout's digital ecosystem.
  • Establish technology standards, architecture principles, software development practices, and operational excellence frameworks.
  • Drive platform modernization, cloud adoption, scalability, resilience, performance, and security initiatives.
  • Define the organization's strategy for AI-assisted and agentic software development, establishing standards, governance, tooling, and operating models.
  • Drive the architecture and adoption of AI-native capabilities across Scout's digital customer-facing products and internal commercial operations platforms.
  • Own execution across a broad portfolio of digital products and platforms.
  • Recruit, retain, and develop exceptional engineering talent and leadership.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 15+ years of software engineering experience with progressively increasing leadership responsibility.
  • 8+ years of engineering leadership experience managing managers and senior leaders.
  • Demonstrated success leading large engineering organizations through multiple levels of management.
  • Experience leading Directors and organizations consisting of multiple engineering teams and functions.
  • Proven track record delivering large-scale customer-facing digital products and platforms.
  • Strong understanding of cloud-native architectures, APIs, microservices, mobile applications, web platforms, integrations, and modern software development practices.
  • Experience establishing engineering strategy and operating models for high-growth organizations.
  • Exceptional communication, executive presence, organizational, and leadership skills.

Preferred qualifications

  • Experience building and scaling e-commerce solutions, digital commerce platforms, and customer-facing transactional experiences.
  • Experience supporting customer experience, ownership, service, and digital engagement platforms.
  • Experience supporting mobile applications, customer identity platforms, CRM ecosystems, and enterprise integrations.
  • Experience leading geographically distributed engineering organizations.
  • Experience driving organizational transformation and technology modernization initiatives.
  • Experience establishing AI-assisted software development practices or integrating generative AI, intelligent agents, and AI models into digital products and platforms.
  • MBA or advanced technical degree preferred.

Benefits

  • Medical, dental, vision and income protection plans
  • 401(k) program with an employer match and immediate vesting
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Eligibility for 1 assigned vehicle through the Corporate Vehicle Program
  • Mobility stipend
  • Annual performance bonus program

Workplace

  • Based out of Scout Motors HQ location in Charlotte, NC, or the Northern California office in San Ramon, CA.
  • Hybrid office policy with regular in-person meetings and events.
  • Requires the ability to convene with colleagues in person and travel to participate in events from time to time.

Skills

  • APIs
  • Microservices
  • Generative AI
  • Model Context Protocol (MCP)
  • Retrieval-Augmented Generation (RAG)
  • Mobile Applications
  • Web Platforms

Scout

Sr. Director, Software Engineering - Digital Product Engineering

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