Sr. Director, Software Engineering - Digital Product Engineering
Charlotte · San Ramon · 8+ years experience · Hybrid · Posted Oct 14, 2026
At a glance
- Experience
- 8+ years experience
- Workplace
- Hybrid
- Location
- Charlotte · San Ramon
About the role
- As the Senior Director, Digital Product Engineering, you will lead Scout Motors' Digital Product Engineering organization responsible for delivering and operating the software platforms that power the complete customer lifecycle.
- You will lead a multidisciplinary engineering organization through a team of Directors and senior engineering leaders while partnering closely with Product, Customer Experience, Commercial, Marketing, Operations, Vehicle Engineering, Manufacturing, IT, and executive leadership.
Responsibilities
- Lead and scale multiple software engineering organizations through a team of Directors, managers, and senior technical leaders.
- Establish organizational strategy, operating models, staffing plans, budget priorities, and delivery governance.
- Build a high-performing engineering culture focused on accountability, ownership, quality, innovation, and continuous improvement.
- Define and execute the long-term engineering vision supporting Scout's digital ecosystem.
- Establish technology standards, architecture principles, software development practices, and operational excellence frameworks.
- Drive platform modernization, cloud adoption, scalability, resilience, performance, and security initiatives.
- Define the organization's strategy for AI-assisted and agentic software development, establishing standards, governance, tooling, and operating models.
- Drive the architecture and adoption of AI-native capabilities across Scout's digital customer-facing products and internal commercial operations platforms.
- Own execution across a broad portfolio of digital products and platforms.
- Recruit, retain, and develop exceptional engineering talent and leadership.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related technical field.
- 15+ years of software engineering experience with progressively increasing leadership responsibility.
- 8+ years of engineering leadership experience managing managers and senior leaders.
- Demonstrated success leading large engineering organizations through multiple levels of management.
- Experience leading Directors and organizations consisting of multiple engineering teams and functions.
- Proven track record delivering large-scale customer-facing digital products and platforms.
- Strong understanding of cloud-native architectures, APIs, microservices, mobile applications, web platforms, integrations, and modern software development practices.
- Experience establishing engineering strategy and operating models for high-growth organizations.
- Exceptional communication, executive presence, organizational, and leadership skills.
Preferred qualifications
- Experience building and scaling e-commerce solutions, digital commerce platforms, and customer-facing transactional experiences.
- Experience supporting customer experience, ownership, service, and digital engagement platforms.
- Experience supporting mobile applications, customer identity platforms, CRM ecosystems, and enterprise integrations.
- Experience leading geographically distributed engineering organizations.
- Experience driving organizational transformation and technology modernization initiatives.
- Experience establishing AI-assisted software development practices or integrating generative AI, intelligent agents, and AI models into digital products and platforms.
- MBA or advanced technical degree preferred.
Benefits
- Medical, dental, vision and income protection plans
- 401(k) program with an employer match and immediate vesting
- 20 days planned PTO, as accrued
- 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
- Eligibility for 1 assigned vehicle through the Corporate Vehicle Program
- Mobility stipend
- Annual performance bonus program
Workplace
- Based out of Scout Motors HQ location in Charlotte, NC, or the Northern California office in San Ramon, CA.
- Hybrid office policy with regular in-person meetings and events.
- Requires the ability to convene with colleagues in person and travel to participate in events from time to time.
Skills
- APIs
- Microservices
- Generative AI
- Model Context Protocol (MCP)
- Retrieval-Augmented Generation (RAG)
- Mobile Applications
- Web Platforms