Sr. Engagement Manager, Frontier Engineering

NZ-New Zealand-Remote · 8+ years experience · Full-time · Remote · Posted Oct 12, 2026

At a glance

As our first Engagement Manager based in New Zealand, you will be Frontier Engineering's in-market leader for your accounts across both Data Transformation and Agentic Transformation.
You serve as the single point of accountability for engagement outcomes, managing the entire lifecycle from first conversation through scoping, contracting, delivery, and expansion.
Working hand-in-hand with New Zealand account teams and Australia-based Services Solution Managers and Sales Solution Architects, you combine local customer intimacy with technical and commercial depth.

Be the local Frontier Engineering point of contact for New Zealand Account Executives and qualify opportunities with account teams.
Lead customer discovery and journey workshops in New Zealand that align on use-case priorities, target outcomes, and the business case.
Work with Services Solution Managers on commercial strategy, value-based pricing, proposals, and Statements of Work (SOWs), and with Sales Solution Architects on solution scoping and estimation.
Contribute to and maintain an accurate bookings forecast and pipeline for your New Zealand accounts alongside your Services Solution Manager and account team partners.
Build services roadmaps with account teams and identify white space where new Snowflake capabilities solve customer business problems.
Work with SI, GSI, and ISV partners in New Zealand on co-delivery and co-sell approaches, extending delivery capacity under Frontier Engineering standards.
Own the handoff from pursuit to delivery, ensure delivery readiness, and lead engagement kick-off to align stakeholders on scope, roles, timeline, and success metrics.
Lead engagements through go-live and close-out, managing Work Breakdown Structures (WBS), RAID logs, and critical-path scheduling.
Identify scope creep in real time and negotiate protective Change Orders that safeguard project integrity and customer trust.
Own engagement financials, including revenue forecasting, budget burn-down, cost control, and Estimate at Completion (EAC) accuracy.

Typically a minimum of 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience.
10+ years in a Sales and Services Delivery role interfacing with executives on complex technical implementation projects such as cloud data warehouse and data platform implementation, modernization, or AI/ML adoption.
Proven achievement of quantitative targets such as bookings, utilization, consumption, and delivery margin.
Demonstrated experience leading discovery, shaping scope and value propositions, and closing services deals as part of a sales team.
Hands-on mastery of project governance (WBS, RAID, critical path), change management, and project financials (EAC).
Ability to command a room of C-suite executives while holding technical credibility in deep-dives with engineering and data science teams.
Direct experience across data platform modernization (data warehousing, migration, BI, cloud data platforms) and AI/ML or GenAI adoption.
Proven ability to work as one team with sales, pre-sales, and delivery colleagues across locations, building trust and alignment without relying on co-location.
Comfortable switching instantly between sales support, project governance, and hands-on crisis management, and managing multiple accounts and projects in parallel with high autonomy.

Established network across New Zealand enterprise, government, or the local SI and partner community.
Big 5 or boutique strategy consulting experience.
Experience in a technical advisory role such as solution architect or technical account manager.
Hands-on project experience with the Snowflake AI Data Cloud or other cloud data platforms on AWS, Azure, or GCP.
Experience building a services practice or team presence in a new market.