Sr Human Resources Associate, Shared Service Centre ( 9 month fixed term contract)

Globalization Partners

India (Remote-First) · Philippines · 2-5 years experience · Remote · Posted Sep 29, 2026

At a glance

Experience
2-5 years experience
Workplace
Remote
Location
India (Remote-First) · Philippines

About Globalization Partners

  • Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
  • Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
  • The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
  • At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the role

  • The Sr Human Resources Associate will support professionals engaged on behalf of clients within a Regional Shared Service Centre.
  • This role involves managing back-end HR, payroll, and legal service provider infrastructure for international entities.
  • This is a 9-month fixed-term contract position requiring night shift availability.

Responsibilities

  • Support employee life cycle processes including onboarding, data management, visa renewals, transfers, and offboarding.
  • Prepare HR documentation such as employment contracts, amendments, policies, and benefits enrollment forms.
  • Maintain employee records and process HR activities via the proprietary platform.
  • Administer benefits on behalf of customers and professionals in collaboration with brokers and insurers.
  • Provide payroll data including time and expense details to the payroll team and local providers.
  • Conduct audits and data checks to ensure accurate and timely payments.
  • Participate in continuous improvement of HR processes and maintain standard operating procedures.
  • Communicate with professionals and customers to resolve queries via email and other channels.
  • Ensure service excellence by adhering to established SLAs and SOPs.
  • Liaise with partners, vendors, and internal teams to ensure seamless coordination.

Requirements

  • 2-5 years of HR operations experience.
  • Experience working within a Shared Services environment.
  • Detailed knowledge of HR procedures and policies.
  • Hands-on experience managing onboarding processes across the Americas region.
  • Excellent customer service skills.
  • Proficient in written and verbal English.
  • Literacy with MS Office.
  • Demonstrated AI literacy with the ability to integrate generative AI tools into daily workflows.
  • Experience in stakeholder management.
  • Ability to work in an international team and accommodate different time zones.

Preferred qualifications

  • Shared Service Centre experience.
  • Prior experience with Canada, Mexico, the US, or Brazil.
  • Knowledge and experience in handling offboardings.

Benefits

  • Generous paid parental leave
  • Flexible time off
  • Spending accounts
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Sabbatical after 5 years
  • Annual bonus

Workplace

  • Remote-first team.
  • Requires flexibility to accommodate different time zones.

Skills

  • MS Office
  • Generative AI
  • Gemini
  • Notebook LM

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Globalization Partners

Sr Human Resources Associate, Shared Service Centre ( 9 month fixed term contract)

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