Sr Human Resources Associate, Shared Service Centre ( 9 month fixed term contract)
India (Remote-First) · Philippines · 2-5 years experience · Remote · Posted Sep 29, 2026
At a glance
- Experience
- 2-5 years experience
- Workplace
- Remote
- Location
- India (Remote-First) · Philippines
About Globalization Partners
- Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
- Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
- The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
- At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
About the role
- The Sr Human Resources Associate will support professionals engaged on behalf of clients within a Regional Shared Service Centre.
- This role involves managing back-end HR, payroll, and legal service provider infrastructure for international entities.
- This is a 9-month fixed-term contract position requiring night shift availability.
Responsibilities
- Support employee life cycle processes including onboarding, data management, visa renewals, transfers, and offboarding.
- Prepare HR documentation such as employment contracts, amendments, policies, and benefits enrollment forms.
- Maintain employee records and process HR activities via the proprietary platform.
- Administer benefits on behalf of customers and professionals in collaboration with brokers and insurers.
- Provide payroll data including time and expense details to the payroll team and local providers.
- Conduct audits and data checks to ensure accurate and timely payments.
- Participate in continuous improvement of HR processes and maintain standard operating procedures.
- Communicate with professionals and customers to resolve queries via email and other channels.
- Ensure service excellence by adhering to established SLAs and SOPs.
- Liaise with partners, vendors, and internal teams to ensure seamless coordination.
Requirements
- 2-5 years of HR operations experience.
- Experience working within a Shared Services environment.
- Detailed knowledge of HR procedures and policies.
- Hands-on experience managing onboarding processes across the Americas region.
- Excellent customer service skills.
- Proficient in written and verbal English.
- Literacy with MS Office.
- Demonstrated AI literacy with the ability to integrate generative AI tools into daily workflows.
- Experience in stakeholder management.
- Ability to work in an international team and accommodate different time zones.
Preferred qualifications
- Shared Service Centre experience.
- Prior experience with Canada, Mexico, the US, or Brazil.
- Knowledge and experience in handling offboardings.
Benefits
- Generous paid parental leave
- Flexible time off
- Spending accounts
- Medical insurance
- Dental insurance
- Vision insurance
- Sabbatical after 5 years
- Annual bonus
Workplace
- Remote-first team.
- Requires flexibility to accommodate different time zones.
Skills
- MS Office
- Generative AI
- Gemini
- Notebook LM