Sr Staff Product Support (R5912)
Dallas · Washington, D.C. · USD 100,000-150,000 / year · 8+ years experience · Onsite · Posted Sep 24, 2026
At a glance
- Experience
- 8+ years experience
- Workplace
- Onsite
- Location
- Dallas · Washington, D.C.
- Salary
- USD 100,000-150,000 / year
About the role
- Shield AI is seeking a Sr Staff Product Support (R5912) to lead logistics and sustainment planning activities for a UAS program.
Responsibilities
- Lead logistics and sustainment planning activities for a UAS program across design, production, deployment, and field support phases.
- Develop, manage, and maintain integrated logistics support products, including maintenance concepts, support equipment design, provisioning inputs, spares planning, and sustainment documentation.
- Perform and manage Maintenance Task Analysis to define preventive and corrective maintenance requirements, task frequencies, required tools, support equipment, skill levels, labor hours, and maintenance levels.
- Develop and maintain Logistics Control Number structures to support provisioning, maintenance planning, technical documentation, configuration tracking, and sustainment data management.
- Partner with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to ensure logistics requirements are incorporated into system design and program execution.
- Support Reliability and Maintainability activities, including Level of Repair Analysis, FMECA data analysis, maintainability assessments, corrective action planning, reliability growth inputs, and operational availability improvement initiatives.
- Lead supply support activities, including spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline coordination, sustainment risk identification, and obsolescence management.
- Coordinate with suppliers, depots, repair vendors, and internal teams to ensure timely availability of parts, support equipment, and logistics resources.
- Support proposal development, basis of estimate inputs, staffing plans, sustainment strategies, and logistics cost estimates for new and existing UAS programs.
- Ensure logistics activities comply with applicable defense standards, contract requirements, export control requirements, and company processes.
Requirements
- Bachelor’s degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field; equivalent military or defense logistics experience may be considered in lieu of degree.
- 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment
- Demonstrated experience with Maintenance Task Analysis and development of maintenance planning data.
- Expertise of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis.
- Experience with Reliability and Maintainability principles, including failure modes, maintainability drivers, reliability growth, availability metrics, and field performance analysis, and LORA development
- Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, repairables management, and sustainment execution.
- Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation.
- Experience working cross-functionally with engineering, program management, supply chain, manufacturing, quality, field service, and customer teams.
- Active and current security clearance with ability to obtain SAP
Benefits
- Bonus
- Benefits
- Equity
- temporary benefits package
Skills
- PowerLOG-J
- SLICwave
- COMPASS
- CASA
- OPUS10
- EAGLE
- SAP
- Oracle
- Costpoint
- Teamcenter
- Arena
- Windchill
