Sr. Supervisor, Facilities Operations, U.S. West (R6106)
San Diego · San Mateo · Seattle · USD 94,000-170,000 / year · Onsite · Posted Sep 24, 2026
At a glance
- Workplace
- Onsite
- Location
- San Diego · San Mateo · Seattle
- Salary
- USD 94,000-170,000 / year · OTE
About the role
- Shield AI is seeking a Sr. Supervisor for Facilities Operations in the U.S. West region to lead and develop the regional facilities team.
- The role involves leading day-to-day facilities operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure or classified areas.
Responsibilities
- Directly supervise, coach, and develop Facilities Coordinators assigned to the region.
- Set priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through.
- Conduct regular team meetings, one-on-ones, performance feedback, development planning, and workload reviews in partnership with People Experience.
- Build cross-site coverage plans, balance workload, and maintain continuity during absences, business events, incidents, and periods of rapid growth.
- Lead day-to-day Facilities Operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure or classified areas, as applicable.
- Maintain safe, professional, operationally ready workplaces that support employee productivity and business continuity.
- Coordinate preventive and corrective maintenance, work orders, building services, utilities, landlord obligations, and service-provider response.
- Serve as the regional Facilities escalation point for outages, service failures, workplace issues, and operational risks.
- Implement global and regional standards, standard operating procedures, service levels, and documentation practices across assigned locations.
- Direct and coordinate regional vendors, contractors, landlord teams, technicians, and outsourced service providers.
Requirements
- Bachelor's degree in facilities, business, operations, engineering, construction, communications, or a related field, or an equivalent combination of education and relevant experience.
- 3+ years of progressive experience across facilities, workplace, office operations, property operations, project coordination, vendor management, or a closely related operating function.
- Demonstrated leadership of people, projects, vendors, or cross-functional teams through direct supervision, work direction, training, mentoring, project leadership, meeting leadership, or comparable responsibility.
- Experience supporting multiple sites, a complex campus, or multiple concurrent operational workstreams with competing priorities.
- Demonstrated ability to plan and deliver workplace improvements, moves, service rollouts, minor facility projects, or related operational initiatives.
- Experience coordinating vendors or contractors and managing scopes, schedules, service expectations, purchase orders, invoices, or budget documentation.
- Working knowledge of facility operations and commercial building services, with the ability to learn and apply requirements involving HVAC, electrical, plumbing, fire and life safety, access control, and other building systems.
- Strong written and verbal communication skills, sound judgment, and the ability to work effectively with employees, technical partners, vendors, and senior site stakeholders.
- Ability to use work-management, project, collaboration, and reporting tools to maintain accurate records and communicate performance.
- Ability to work primarily on-site, travel throughout the assigned region, and support planned or unplanned after-hours response when required.
Preferred qualifications
- Prior experience directly supervising employees or leading a distributed site-services team.
- Experience in aerospace, defense, advanced manufacturing, engineering, technology, laboratory, aviation, or another mission-critical environment.
- Experience supporting secure, controlled-access, or classified facilities; ICD 705 familiarity or training is a plus.
- Experience with a computerized maintenance management system, integrated workplace management system, building management system, or comparable facilities platform.
- Experience supporting facility openings, expansions, relocations, construction coordination, commissioning, or operational turnover.
- Familiarity with OSHA requirements, contractor-safety practices, emergency response, and corrective-action management.
- CFM, FMP, SFP, OSHA 30, LEED, project-management, or another relevant professional credential.
Benefits
- Pay within range listed
- Bonus
- Benefits
- Equity
- temporary benefits package (applicable after 60 days of employment for temporary employees)
Workplace
- This role is primarily on-site and supports facilities throughout the assigned region.
- Regional travel is expected at approximately 20%, with frequency adjusted for site needs, projects, incidents, and team development.
- The role may operate in office, engineering, manufacturing, warehouse, hangar, laboratory, construction-adjacent, or secure environments, as applicable.
Skills
- HVAC
- Electrical
- Plumbing
- Fire And Life Safety
- Access Control
- ICD 705
- Computerized Maintenance Management System
- Integrated Workplace Management System
- Building Management System
- OSHA
