Staff Organizational Change Management Specialist (R6184)

San Diego · USD 130,000-190,000 / year · 8+ years experience · Onsite · Posted Oct 3, 2026

At a glance

The Staff Organizational Change Management Specialist will build and lead the OCM program for technical functions at Shield AI.
This role involves owning change strategy and execution for major initiatives including security controls, ERP rollouts, and IT service models.
The specialist acts as the voice of the end user to ensure technical decisions and rollouts are ready for human adoption.

Build Shield's OCM program for technical functions including frameworks, templates, playbooks, intake processes, and success metrics.
Own change strategy and execution for initiatives like identity and access changes, endpoint management, and security compliance (CMMC/NIST 800-171).
Partner with IT, EntOps, and Cyber leaders during project planning to assess impact, readiness, and risk.
Conduct stakeholder analysis and change impact assessments across engineering, manufacturing, flight ops, and corporate teams.
Create communications, training, and enablement materials such as FAQs, guides, videos, and change champion networks.
Measure adoption using data like ticket volume, usage telemetry, compliance rates, and surveys to adjust strategies.
Coordinate release and change calendars to manage the frequency of employee disruptions.
Act as the voice of the end user in technical decisions and provide feedback on rollout readiness.

8+ years in organizational change management.
At least 3 years supporting IT, security, or enterprise technology programs.
Technical fluency in SSO/MFA, identity providers, MDM, ITSM, SaaS migrations, and security controls.
Track record of building a change function or program.
Strong writing skills with the ability to translate technical specs into clear communications.
Comfort operating with ambiguity in a fast-moving, high-growth environment.
Familiarity with a change methodology such as Prosci/ADKAR or Kotter.

Experience in defense, aerospace, or other regulated environments (CMMC, ITAR, FedRAMP, NIST).
Prosci or CCMP certification.
Background in IT project management, service delivery, or technical training.
Experience supporting security awareness or compliance programs.

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