Staff Product Manager, Comms Platform

Remote · GBP 142,000-190,000 / year · 8+ years experience · Remote · Posted Oct 1, 2026

At a glance

The Staff Product Manager will shape the next generation of Affirm’s communications platform by modernizing transactional infrastructure and building shared capabilities.
This role involves balancing near-term needs with long-term platform investments while partnering with cross-functional teams to ensure consistent customer experiences.

Set product strategy and roadmap for the communications platform.
Modernize communications infrastructure and build shared capabilities for transactional and marketing communications.
Lead complex platform initiatives from strategy through launch and adoption.
Build relationships across the organization to ensure communications needs are understood and reflected in platform plans.
Shape channel, platform, and partner strategy, including build-versus-buy decisions.
Make tradeoffs across customer experience, reliability, scalability, cost, regulatory requirements, and speed.
Define measures of success and use data signals to guide priorities and investment.

8+ years of product management experience or equivalent.
Track record of leading complex products or platforms.
Experience building platform or other technically complex products.
Strong product judgment and ability to turn ambiguous problems into clear strategy.
Technical fluency and comfort partnering with Engineering on architecture and scalability.
Track record of driving product adoption across multiple teams.
Strong cross-functional influence and ability to build alignment.
Strong analytical and business judgment.
Clear written and verbal communication skills.
Customer-first mindset.

Remote-first position based in the UK.
Option to work from the London office for candidates who prefer an office environment.