At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- San Francisco
About the role
- Zeta Global Corp. seeks a Staff Software Engineer in NYC to drive the design and development of the next generation of agentic, reliable, and scalable GenAI platforms.
- This role supports state-of-the-art large language models, evaluation systems, and secure developer tooling while shaping technical direction and architectural excellence.
Responsibilities
- Lead the design and development of secure, scalable platform services and tooling for LLM-powered applications, agentic workflows, and experimentation.
- Design and implement retrieval and knowledge systems (e.g., RAG pipelines, embeddings, vector stores) to support enterprise use cases.
- Establish evaluation frameworks, benchmarks, and feedback loops to measure and continuously improve quality, correctness, and safety of GenAI systems.
- Build observability and debugging capabilities for LLM applications, including tracing, cost monitoring, latency analysis, and failure detection.
- Architect multi-tenant capabilities including isolation, configuration, quota management, and cost attribution.
- Implement GenAI-specific security controls, including prompt injection mitigation, data protection, and access governance.
- Design and implement agent orchestration frameworks, including tool integration, state management, and workflow control.
- Build developer-facing APIs, SDKs, and tooling to enable rapid experimentation and productionization of GenAI use cases.
- Drive end-to-end lifecycle management from experimentation to production, including versioning, deployment strategies, and rollback mechanisms.
- Integrate and evaluate multiple model providers and frameworks, defining abstraction and selection strategies.
Requirements
- Bachelor's degree in Computer Science, Computer or Software Engineering or Information Systems
- 5 years of experience in the job offered or in a related occupation
- Develop Software using C#, Java, JavaScript, Go, or Python
- Apply experience with generative AI, large language models (LLMs), and cloud infrastructure
- Work with GenAI platform technologies (MCP, LangGraph, OpenAI, Bedrock)
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts
- Virtual Wellness Classes
- Pet Insurance
Skills
- C#
- Java
- JavaScript
- Go
- Python
- Generative AI
- LLMs
- Cloud Infrastructure
- MCP
- LangGraph
- OpenAI
- Bedrock