Staff Technical Program Manager

Boston · USD 134,900-179,800 / year · 5+ years experience · Hybrid · Posted Oct 1, 2026

At a glance

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.
We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

The Staff Technical Program Manager will lead hardware programs that integrate connected security devices with subscription services. This role involves managing the full product lifecycle from concept through mass production in partnership with APAC-based manufacturing teams.

Run waterfall, stage-gate hardware development schedules while coordinating with software and cloud teams using Agile methods.
Manage APAC-based JDM and other development and manufacturing partners from design reviews through production ramp.
Interface with supply chain, strategic sourcing, production planning, quality, reliability, and regulatory/compliance managers.
Facilitate technical trade-offs between short-term engineering needs and long-term business goals.
Communicate program progress, risks, and recommendations to executive leadership.
Define technical and product requirements for engineering teams.
Negotiate resources and priorities while escalating issues to remove roadblocks.
Identify and drive opportunities to improve engineering efficiency and predictability.
Establish delivery metrics to make progress visible to leadership.
Conduct on-site engagement at key program milestones.

5+ years of experience working with engineering teams in technical program management, systems architecture, or software/hardware engineering.
5+ years of experience managing the technical development lifecycle from concept to delivery.
Experience managing APAC-based JDM, ODM, or contract manufacturing partners through the hardware NPI lifecycle.
Experience delivering connected hardware devices paired with a subscription or cloud service.
Demonstrated ability to manage waterfall, stage-gate hardware schedules while interfacing with Agile software teams.
Willingness to travel occasionally to the APAC region.
Ability to join partner calls scheduled in the evening to accommodate time zone overlap.
Bachelor's degree in Computer Science, Information Systems Management, Mathematics, Electrical or Mechanical Engineering, or equivalent experience.

Experience partnering with supply chain, strategic sourcing, production planning, quality, and reliability/regulatory teams.
Track record running executive-level program reviews and escalations.
Knowledge of IoT and security hardware.

Hybrid work model requiring presence in the office on two core days (Tuesday, Wednesday, or Thursday).
Occasional travel to the APAC region required.