Supervisor, Hospitality (McGregor)

McGregor, TX · 2+ years experience · Onsite · Posted Sep 28, 2026

At a glance

The Hospitality Supervisor supports the direction and management of the organization’s food/beverage operations and is directly responsible for the quality of service throughout one or more of our food service outlets/catering locations.
This role assists in developing and implementing effective customer service strategies and training programs.

Set and enforce standards for hospitality operations and guest interactions
Support conceptualization and implementation of new services, offerings, and training programs
Oversee day-to-day operations through one or more food service outlets/catering locations
Manage direct reports, including hiring, performance evaluations, development opportunities, 1:1 meetings, responsibility assignment, communication facilitation, and feedback documentation
Assist with organizing and coordinating events, including large onsite/offsite gatherings and catering requests
Enforce food safety practices and maintain clean, safe workstations
Coordinate and enhance team time management
Train staff on customer service expectations, menu knowledge, allergen, and nutritional awareness; create and maintain in-person and online training materials
Manage and monitor product quality, consistency, service, menu accuracy, and inventory levels; address issues as needed
Monitor financial activities, support scheduling, sales data collection/reporting, and other administrative tasks

High school diploma or equivalency certificate
6+ years of food service industry experience with 2+ years of leadership experience
Ability to carry large, heavy items unassisted (up to 25lbs)
Must have the ability to stand for long periods – up to 8-12 hours a day
Able to perform frequent bending, stooping, and lifting of objects through entire shift
Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
Must participate in internal leadership and development training
Must have or obtain TX Food Manager Certification and TABC certification

5+ years of leadership experience within the food service industry
Experience opening new operations and/or creating operations procedures from the ground up
Experience managing a team in fine dining, upscale, casual and quick service restaurants
Experience in a corporate environment
Proficient knowledge of HR best practices
Experience leading groups in large team settings of 10 or more staff members