Technical Education Specialist
New York · USD 135,000-180,000 / year · Full-time · Hybrid · Posted Sep 11, 2026
At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- New York
- Salary
- USD 135,000-180,000 / year · Base salary
About the role
- As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion.
- In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves.
- You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides.
Responsibilities
- Expand Notion’s technical education library by authoring technically rigorous Academy content, implementation guides, and Help Center resources.
- Become a trusted voice for Notion Academy by teaching customers through video, live webinars, and workshops.
- Demonstrate real workflows and solve problems in real time for customers.
- Get hands-on with new product features, use customer insights to identify high-value use cases, and determine top priority workflows for education to focus on.
- Experiment with adaptive, contextual learning experiences that respond to what customers are trying to build and where they need help.
- Use product adoption signals to measure impact and improve what we teach.
- Build reusable standards to help the team deliver effective technical learning faster.
Requirements
- Builder mindset: learn new product features by getting hands-on, experimenting, and building until you understand.
- Comfort navigating technical content: read a technical architecture doc, identify what’s outdated, and work with engineers to fix it.
- Customer-facing credibility: comfortable teaching, building, and troubleshooting in front of customers.
- AI experimentation: actively use AI to build, learn, and teach technical proficiency.
- Product expertise: quickly understand a new feature, identify where it creates meaningful customer value, and turn that into practical use cases.
Benefits
- Highly competitive cash compensation
- Equity
- Benefits
Workplace
- Role is based in New York City
- Work from the office on Mondays, Tuesdays, and Thursdays (Anchor Days)