At a glance
- Employment
- Full-time
- Workplace
- Onsite
- Location
- Austin, TX
About the role
- This role builds world-class experiences that connect Base's value props throughout the entire member lifecycle.
- Responsibilities start at building data-driven marketing experiences that drive education and conversion at the top of the funnel and extend to delivering post-conversion interactions that support member retention and satisfaction.
Responsibilities
- Collaborate with Sales, Marketing, and other GTM teams to understand gaps in the member-experience and user journey with Base.
- Investigate product experiences that could improve the current user journey.
- Explore and acquire what data we have and what data we might need to build better experiences.
- Ship MVP experiences quickly and collect data to measure outcomes, success, and learnings.
- Iterate quickly.
- Build out product roadmaps across the experience funnel to solve conversion and retention problems.
Requirements
- A user-centric approach to investigating, understanding, and solving problems.
- Systems thinking: understanding how data and processes connect across teams.
- Experience in growth engineering, product, or another fast-paced technical role.
- Strong data fundamentals: building reports to investigate problems, analyze results, drive action from insights, and monitor success.
- A drive to iterate and improve rapidly.
- An understanding of software architectures and best practices.
- Strong communication with both technical and non-technical stakeholders.
