Technical Program Manager III, Automotive

Mapbox Germany · Mapbox Helsinki · Mapbox Poland · Mapbox UK · 8+ years experience · Full-time · Hybrid · Posted Oct 19, 2026

At a glance

Mapbox is seeking a Technical Program Manager III (TPM) to lead complex, high-visibility post-sales programs for large automotive customers.
This is a high-impact role in a dynamic environment where you will work both independently and collaboratively alongside a high-performing team of TPMs to deliver successful customer launches.

Lead the end-to-end delivery of complex automotive customer launches and programs, serving as the main point of contact for program health, timelines, and execution.
Be the primary interface between key automotive customers and internal teams, advocating for mutual success and representing Mapbox.
Define success for customer programs, including how to measure it and how to achieve it.
Align with Product and Engineering to translate and prioritize customer feedback into actionable insights and roadmap clarity.
Set and uphold a high quality bar, working with technical support, product, and engineering teams to ensure effective prioritization and resolution of quality issues.
Lead senior-level discussions around delivery timelines, trade-offs, scope, and business impact.
Provide calm and decisive program leadership during high-pressure situations with customers.
Provide clear and concise reporting to program key stakeholders and track, manage, and report on program risks.
Lead or contribute to internal initiatives to improve internal processes across the TPM and Mapbox organizations.
Develop a deep knowledge of Mapbox products and services in order to steer technical discussions and build trust with customers.

8+ years of experience leading enterprise software implementations in a highly regulated post-sales or professional services environment.
Demonstrated success in the automotive industry managing scope, SOW execution, change management, and high-impact customer escalations.
Proven ownership of complex, multi-stakeholder enterprise deployments from kickoff through production launch.
Travel: Ability to travel to visit customers regularly up to 20%, with occasional spikes of up to 50% during key customer launch milestones.
Delivery-Oriented Leader: Accountable for outcomes and not just coordination, building structure in ambiguity and creating operational discipline.
Customer-Centric Operator: Proactively represent the customer internally and ensure business objectives drive implementation priorities.
Effective Communicator: Engage effectively across audiences from developers to senior executives with clarity, confidence, and precision.
Technically Fluent: Understand cloud architectures, API/SDK integrations, and enterprise technical ecosystems deeply enough to anticipate risk and guide execution credibly.
Cross-Functional Influencer: Navigate matrixed organizations effectively aligning Sales, Product, Engineering, Support, Solutions Architecture, and Executive Leadership.

Private health, dental, and income protection plans tailored to elevate regional statutory benefits
Family care, maternity and paternity leave policies
Lifestyle Spending Account
Mental health support for employee and dependents
Paid time away, company holidays, and generous absence policies
Dedicated paid volunteering time

Ability to travel to visit customers regularly up to 20%, with occasional spikes of up to 50% during key customer launch milestones.