Techno-Functional SME Consultant (m/f/d)

Germany - Berlin · Germany · 8+ years experience · Posted Sep 28, 2026

At a glance

The Techno-Functional SME Consultant for Finastra Loan IQ ensures the stable operation, functional integrity, and continuous improvement of the bank’s commercial-lending platform.
This role bridges Loan Operations, Credit, Finance, Risk, and IT to manage loan transactions throughout their lifecycle.
The consultant is responsible for production operations, incident resolution, and coordinating technical solutions across Loan IQ and downstream systems.

Manage Loan IQ application health, critical business events, interfaces, batch processes, and operational queues.
Lead functional and technical analysis of production incidents and coordinate service recovery.
Perform root-cause analysis for recurring defects, transaction failures, and accounting breaks.
Translate lending-business issues into functional requirements, impact assessments, and test scenarios.
Analyze Loan IQ configuration, application logs, database evidence, and interface messages.
Support integrations with origination, payment, core banking, general ledger, and regulatory-reporting platforms.
Coordinate functional validation, regression testing, and deployment readiness for releases and patches.
Engage Finastra and other vendors on product defects and track remediation.
Maintain operating procedures, functional knowledge, configuration records, and audit evidence.
Work with offshore and distributed support teams to ensure consistent outcomes.

8+ years of experience in commercial-lending technology or banking application support.
Substantial hands-on expertise in Finastra Loan IQ.
Knowledge of Loan IQ customer, deal, facility, and outstanding structures.
Expertise in servicing, settlement, and accounting processes.
Functional expertise in flexible loans, restructurings, and loan-schedule management.
Experience supporting production incidents, service requests, problems, changes, and releases.
Experience with Loan IQ integrations, SDK-based extensions, reports, or interfaces.
Experience preparing functional specifications, impact assessments, and test scenarios.
Excellent analytical, troubleshooting, stakeholder-management, and communication skills.

University degree in Finance, Banking, Business Administration, Information Technology, Computer Science or a related discipline.
Finastra Loan IQ product training or implementation experience.
Knowledge of ITIL, Agile delivery, release management, testing, and operational-risk controls.
Experience in Loan IQ upgrades, platform modernization, data migration, interface development, or operational transformation.

Role involves working with offshore and distributed support teams across locations and time zones.