At a glance
- Workplace
- Hybrid
- Location
- Canada
- Salary
- CAD 70-80
About Monks
- Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
- This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
- We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
About the role
- The Community Manager is responsible for activating the brand voice across social channels and building an engaged community for prestigious automotive clients.
- This role combines creativity, communication, and data-driven insights to manage content calendars, moderate community spaces, and report on performance.
Responsibilities
- Manage and execute live social media calendars in partnership with the strategy team.
- Publish content across channels according to client brand pillars and brandbooks.
- Monitor conversations, respond to messages, and foster a positive, inclusive environment.
- Develop moderation guidelines to ensure a safe and respectful community experience.
- Support live-event coverage and content capture as required.
- Identify and nurture community champions and brand advocates.
- Manage Surprise and Delight workflows and proactive gifting opportunities.
- Manage the User Generated Content (UGC) program and secure content rights.
- Perform reporting on audience engagement and social listening.
- Analyze automotive industry trends and metrics to optimize content performance.
Requirements
- Bachelor's degree in Marketing, Communications, Journalism, or a related field.
- Strong editing and proofreading skills.
- Exceptional written and verbal communication skills.
- Understanding of social media platforms, best practices, and channel ecosystems (Instagram, TikTok).
- Ability to derive strategic insights from social listening tools and digital reports.
- Familiarity with scheduling tools, social listening tools, and Content Management Systems.
- Ability to travel to the office and onsite client locations as needed.
- Strong organizational and multitasking abilities in a fast-paced environment.
Preferred qualifications
- Prior knowledge of the automotive industry
Workplace
- This role is subject to a Return to Office (RTO) policy.
- Employees residing within a commutable distance of an office are expected to work onsite a set number of days per week.
Skills
- Social Media Management
- Community Management
- Content Publishing
- Social Listening
- Trend Analysis
- Proofreading
- Content Management Systems
- TikTok
