Test Lead

United States · 10+ years experience · Full-time · Hybrid · Posted Oct 15, 2026

At a glance

Since 2004, TTC Global has helped high-profile organizations improve the quality of the software they depend on. We are an independent quality engineering and software testing consultancy operating across the US, Canada, the UK, India, Australia and New Zealand. Our work covers test automation, performance engineering, AI-First Quality Engineering and quality transformation for complex enterprise estates, with deep specialization in SAP, Oracle, Salesforce and Workday environments. Our US headquarters is in The Woodlands, Texas.

As a Test Lead, you will provide independent testing leadership and governance for a regulated utility replacing its customer information system (CIS) on SAP IS-U.
You will work alongside a global System Integrator and report into the client's Program Test Manager to review and challenge testing approaches and tie coverage to real business risk.

Lead the CIS testing strategy and execution across System Integration Testing (SIT), regression, User Acceptance Testing (UAT), cutover validation and validation after deployment.
Partner with the SI to review, challenge and align test strategies, plans, schedules, deliverables, dependencies and entry and exit criteria.
Govern test execution through progress tracking, KPI reporting, risk identification, escalation and readiness assessments.
Maintain traceability from requirements and designs through test cases, execution results and defects.
Ensure full coverage of SAP IS-U and the wider CIS ecosystem, including customer accounts, billing, payments, collections, metering, customer service and meter to cash processes.
Coordinate integration testing with AMI/MDM, payment platforms, contact center, digital channels, reporting, finance, field operations and other connected systems.
Define test data needs, including converted, integrated and reference data.
Coordinate converted data validation, reconciliation testing, mock conversions and conversion readiness sign off.
Run the CIS defect management process, from triage and prioritization through retest and closure.
Plan and run UAT with business stakeholders and SMEs through to business sign off.

10+ years of enterprise application testing experience, including large transformation programs, with at least 5 years in a Test Lead or testing leadership role.
Direct experience leading testing for a large CIS implementation or transformation at a regulated electric, gas or water utility.
Strong SAP IS-U experience and a deep understanding of utility meter to cash processes.
Experience owning test strategy, planning, governance, execution, defect management and reporting.
Experience working directly with a System Integrator to review and govern testing approaches, deliverables, schedules and quality measures.
Experience leading SIT, regression, UAT, conversion validation, deployment readiness and production validation.
Experience with data conversion validation, reconciliation testing and converted data quality assurance.
Strong understanding of CIS integration testing across AMI/MDM, customer channels, contact center, payments, finance and field operations.
Proficiency with Jira, Azure DevOps (ADO) and ADO Test Plans.
Authorized to work in the United States.

Experience with SAP S/4HANA Utilities and large CIS replacement programs.
SAP change impact analysis experience, such as Tricentis LiveCompare.
Experience with AMI/MDM to CIS integrations, bill comparison testing and revenue impact assessment.
Experience supporting multiple mock conversions, phased deployments and large customer migrations.
Experience with enterprise test automation, regression strategy and performance testing.
Experience validating regulatory, billing compliance and customer impacting utility processes.
Familiarity with Agile, Waterfall and hybrid delivery methods.