UX Researcher

New York, NY · New York · USD 128,000-192,000 / year · 1+ years experience · Hybrid · Posted Oct 17, 2026

At a glance

Lyft is seeking a UX Researcher to design and conduct studies across key product areas using methods like ethnographic research, surveys, concept testing, and usability testing.
The role involves partnering with data scientists and cross-functional teams to provide qualitative context, actionable insights, and shape product direction.

Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods you find impactful.
Partner with our data scientists to provide qualitative context for their quantitative insights.
Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations that drive product innovation and design improvements for users.
Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company, in order to help cultivate a highly informed, more effective, and more empathetic organization.
Work with cross-functional partners to shape product direction based on research findings and follow-up with partners about implementation to understand how findings are being used.

Master's degree or foreign equivalent in psychology, data analysis, statistics, or related field.
1 year of experience in job offered, data analysis, or related occupation.

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role.
Hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.