Waiter/ Waitress - 180 House, Central London

180 House - 180 Strand, Temple, London WC2R 1EA · 180 House · 2-3 years experience · Posted Sep 24, 2026

At a glance

The Waiter/Waitress at 180 House delivers refined, attentive, and personalised service to members and guests.
This role involves working closely with floor and kitchen teams to ensure a smooth dining experience while maintaining the Club’s standards of professionalism and discretion.

Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
Take accurate food and drink orders, accommodating any allergies or dietary needs.
Coordinate with kitchen and bar staff to ensure timely and correct order delivery.
Provide knowledgeable recommendations on menu items, including food and drink pairings.
Maintain exceptional table service by proactively topping up water, wine, and beverages.
Ensure a pristine environment, including setting up and resetting tables and maintaining cleanliness.
Handle member requests and special accommodations with flexibility.
Support seamless payment through card, the Soho House App, or House Pay.
Uphold discretion and professionalism when serving VIPs and PWKs.
Attend briefings, tastings, and assist colleagues as needed.

2–3 years in a similar high-end dining environment.
Ability to thrive in fast-paced, high-volume environments and problem solve under pressure.
Must be hospitable, approachable, passionate about customer service, and respectful.
Must be able to demonstrate competency as outlined in the training schedule and Club School.
Must be able to work flexible shifts and schedules, including weekends and holidays.
Ability to take direction and work both in a team environment and autonomously.