Waiter/Waitress Barcelona
Barcelona · Barcelona Pool House · Soho House Barcelona · Posted Sep 29, 2026
At a glance
- Location
- Barcelona · Barcelona Pool House · Soho House Barcelona
About the role
- As a Waiter/Waitress at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests.
- Your main focus is to deliver our steps of service with warmth and passion, from the first hello to taking orders, offering suggestions and handling the bill.
Responsibilities
- Providing warm, friendly and efficient service according to our steps of service.
- Following our full allergy procedure to ensure the safety of our members, guests and team.
- Possessing a strong understanding of food and drink menus in order to make recommendations, pairings and accommodate specific requests.
- Running food from the kitchen and drinks from the bar to tables when needed.
- Ensuring correct table maintenance throughout the service journey.
- Reporting and resolving any complaints and handling all interactions with the highest level of hospitality and professionalism.
- Providing the bill and processing payment efficiently.
- Cleaning and resetting tables to accommodate walk-ins and reservations.
- Performing opening and closing procedures including but not limited to the set up and break down of stations.
- Attending daily team briefings in preparation for shift, to include any menu changes, specials and tastings.
Requirements
- Passion for Food, drink and hospitality
- Strong attention to details
- Excellent customer service
- Fluent in English or Spanish
- Organised and reliable
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Benefits
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 20%)
- Cookhouse & House Tonic Programmes
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.