Workplace Services Manager

smartbear

Somerville · USD 60,000-79,000 · Hybrid · Posted Oct 5, 2026

At a glance

Workplace
Hybrid
Location
Somerville
Salary
USD 60,000-79,000 · Base salary

About the role

  • The Workplace Services Manager will oversee the day-to-day operations and facilities management for the SmartBear Somerville office.
  • This role focuses on maintaining a safe, efficient, and welcoming environment while managing vendor relationships and workplace services.
  • The position involves partnering with the Director of Facilities and Real Estate to improve workplace standards and the overall employee experience.

Responsibilities

  • Manage day-to-day operations and facilities services for the Somerville office.
  • Act as the primary point of contact for site-related needs and issues.
  • Manage relationships with building management, contractors, suppliers, and service providers.
  • Oversee office supplies, equipment, inventory, meeting spaces, and workspace allocation.
  • Support workplace health and safety initiatives and maintain compliance documentation.
  • Lead onsite projects including office moves, space changes, and employee events.
  • Coordinate catering, kitchen supplies, and food and beverage replenishment.
  • Partner with cross-functional teams to improve service, processes, and cost-effectiveness.

Requirements

  • 3-5 years of relevant experience in workplace services, facilities management, or office operations.
  • Experience managing external suppliers, contractors, and service providers.
  • Strong organizational and project-management skills.
  • Strong communication and stakeholder-management skills.
  • Understanding of workplace health and safety practices and operational compliance.
  • Ability to work independently in a hands-on, office-based role.

Benefits

  • Performance-based bonuses for eligible roles
  • Flexible time off
  • Birthday off
  • Professional development opportunities

Workplace

  • This is a hands-on, office-based role.
  • Located in Somerville, MA.

Skills

  • Facilities Management
  • Office Operations
  • Workplace Health And Safety

smartbear

Workplace Services Manager

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