At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- Mumbai
About the role
- As Account Director at Kulfi Collective, you'll own a set of accounts end-to-end and act as a strategic business partner to brands.
- The role goes beyond delivering briefs to understand what clients are trying to solve, connecting strategy, creative, production, creators, and distribution.
- Success in this hybrid role in Mumbai means meeting client business outcomes while running a healthy account, strong relationships, and a sustainable P&L.
Responsibilities
- Own the client relationship and become a genuine business partner, not just the person managing delivery
- Understand the client's business deeply, their objectives, consumers, category, competitors, internal pressures and growth priorities
- Translate business challenges into clear opportunities, briefs and solutions, and define what success looks like for the account
- Own the commercial health of your accounts, P&L, budgets, forecasts, margins, resourcing and growth
- Spot opportunities sitting inside existing accounts and turn them into new mandates, capabilities and larger briefs
- Run complex accounts spanning digital, on ground, creators, content and campaigns, without losing the bigger strategic picture
- Build the right internal and external teams around every challenge, and create the conditions for them to do their best work
- Bring a clear point of view into client conversations, not just updates and timelines
- Contribute meaningfully to pitches, proposals and new business opportunities
- Build workflows and systems that let multiple workstreams run smoothly without adding unnecessary complexity
Requirements
- 7 to 10 years of experience in account management, client leadership, brand consulting or adjacent roles
- Naturally think beyond the brief, and want to understand the business problem underneath it
- Strong business strategy brain, and can connect brand, consumer, culture and commercial objectives
- Exceptional at managing relationships across levels, from working teams to founders, CMOs and senior leadership
- Can read a P&L, forecast and budget with the same confidence that you read a strategy or creative brief
- Managed multidisciplinary accounts across digital, creators, content, production and activations, and made them feel like one coherent plan
- Know how to grow an account by spotting opportunities before anyone asks for them
- Can hold teams to a high bar while creating clarity, trust and ownership, rather than micromanaging
- Strong commercial judgement, and know when to push, prioritise, invest or say no
- Comfortable using AI and technology to improve thinking, processes and ways of working
Workplace
- Hybrid workplace model
Skills
- AI
- Account Management
- Brand Consulting
