At a glance
- Experience
- 2+ years experience
- Location
- South Carolina
- Salary
- USD 110,000-123,000 · Base salary
About the role
- As a Market Manager at Airbnb, you will ensure the health and expansion of supply in Charleston and Myrtle Beach, SC.
- The role involves managing Hotels, optimizing their set-up via discounts and availability, and enhancing Airbnb's market presence through cross-functional collaboration and local market expertise.
Responsibilities
- Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
- Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
- Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
- Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
- Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
- Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
- Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
- Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
- Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
- Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.
Requirements
- Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities.
- Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work.
- The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
- Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
- Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person.
- Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills.
- Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects.
- Based in Charleston or Myrtle Beach, SC and must be willing to regularly travel to your assigned territory.
Preferred qualifications
- 2+ years of tech/travel industry experience is a plus
- Salesforce experience is a plus
- Being an Airbnb host is a plus
Benefits
- Bonus
- Equity
- Benefits
- Employee Travel Credits
Workplace
- Based in Charleston or Myrtle Beach, SC
- Must be willing to regularly travel to your assigned territory, with a typical expectation once every 4 to 6 weeks
Skills
- CRM Software
- Salesforce