At a glance
- Experience
- 5-8 years experience
- Workplace
- Onsite
- Location
- LOCATION · US
About Stripe
- Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the role
- The Scaled Account Manager at Bridge owns a book of existing accounts to drive revenue growth, product adoption, and retention.
- This role utilizes data-driven strategies and volume playbooks to manage a broad portfolio of mid-market and high-growth customers.
- The position involves cross-functional collaboration to identify upsell opportunities and ensure renewals at scale.
Responsibilities
- Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
- Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption.
- Use data and quantitative analysis to prioritize accounts and identify high-impact expansion opportunities.
- Generate leads through targeted outreach, research, and campaign execution.
- Manage high-velocity deal cycles from qualification to close.
- Build relationships with customer stakeholders to understand business priorities and tailor solutions.
- Lead commercial negotiations and renewals to expand and retain customer revenue.
- Identify churn signals and implement strategies to prevent revenue losses.
- Coordinate with product, success, risk, and operations teams to solve complex customer needs.
- Translate customer feedback into actionable product and process improvements.
Requirements
- 5–8 years of full sales cycle or account management experience focused on existing business accounts.
- Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes.
- Ability to understand technical product requirements and articulate solutions across multiple technology products.
- Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
- Excellent operational acumen and ability to manage time and prioritize across a high-volume territory.
- Highly motivated, persistent, and effective in ambiguous, fast-paced environments.
- Superior written and verbal communication skills.
- Willingness and ability to work in-office in New York or San Francisco at least three days per week.
Preferred qualifications
- Experience managing a large book of accounts or high-velocity portfolio.
- Previous experience at a high-growth payments, fintech, crypto, or technology company.
- Experience with CRM tools.
- Experience with Excel.
- Basic SQL or demonstrated comfort with data tools and analysis.
- Background in working cross-functionally with product, risk, and operations teams.
Workplace
- Requires in-office presence in New York or San Francisco at least three days per week.
Skills
- CRM
- Excel
- SQL
- Account Management
- Sales
