At a glance
- Workplace
- Remote
- Location
- Hong Kong
About Agoda
- At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
- Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
- No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
- Get to Know our Team:
- Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
- The Opportunity:
About the role
- The Account Manager, B2B will remotely manage a portfolio of hotel partners in Hong Kong and Macau to grow Agoda's supply network coverage and quality.
- This role focuses on maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.
Responsibilities
- Identify, pitch and build new supplier relationships focusing on the B2B and wholesale market.
- Introduce and explain the strategic benefits of the new B2B solution product.
- Grow bookings, revenues and gross profit of assigned hotel partners.
- Use data to develop business solutions and maximize accommodation availability, content competitiveness and business growth.
- Evaluate existing partnerships and determine actions to optimize performance.
- Identify, prioritize, negotiate, contract and onboard non-participatory hotels.
- Formulate project ideas and implement new approaches.
- Research and troubleshoot rate and availability issues including connectivity, rate mapping, and extranet management.
- Prepare pitch presentations and materials.
- Manage regular weekly/monthly supplier and internal reports.
Requirements
- Bachelor’s degree or equivalent in a relevant field.
- Minimum 3 years’ experience in account management, business development, or supply/e-commerce role.
- Strong interpersonal skills and ability to influence external/internal stakeholders.
- Ability to develop and implement solutions for unique challenges when negotiating.
- Ability to drive insights out of data and articulate findings.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong prioritization and planning skills.
- Comfortable in a two-way feedback culture.
Preferred qualifications
- B2B and wholesale markets experience
- Experience in hotel or travel industry
- Experience with OTA channels
Skills
- Microsoft Word
- Account Management
