Account Manager, Corporate - Chinese/Mandarin Speaker
Singapore, Central · Singapore · 2-4 years experience · Posted Oct 2, 2026
At a glance
- Experience
- 2-4 years experience
- Location
- Singapore, Central · Singapore
About the role
- The Account Manager, Corporate will build strong, lasting relationships with customers and key stakeholders to retain and grow the client base.
- This position acts as the primary point of contact for clients, handling inbound queries, outbound engagement, relationship updates, and renewal discussions while working across the Consulting vertical.
Responsibilities
- Maximize retention rate across the book of business
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- Identify revenue at risk in order to best position the company to prevent churn
- Forecast retention rates
- Collaborate with Account Executives to identify growth opportunities within the book of business
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
- Hold Business Reviews with key stakeholders
- Plan and execute new user onboarding and training initiatives
- Conduct consistent proactive outreach with material and information that is relevant for the user base
- Acquire value stories and product feedback from clients and circulate internally to assist with product development, marketing, and sales efforts
Requirements
- Business proficiency in Chinese/Mandarin and English
- Minimum 2-4 years of account management experience
- Demonstrated success at managing and growing relationships within Fortune 1000 clients
- Understanding of best practices for client engagement within a SaaS environment
- Exceptional oral, written and presentation skills
Skills
- SaaS
