At a glance
- Experience
- 3+ years experience
- Location
- Scottsdale · Arizona-HQ
About the role
- As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest State Patrol Agencies within the U.S.
- Working in close partnership with a Key Account Leader, you’ll co-own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes.
Responsibilities
- Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
- Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
- Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
- Build and expand multi-threaded relationships with senior agency stakeholders.
- Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
- Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
- Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
- Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
- Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track.
- Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
Requirements
- 3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B
- Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi-stakeholder deals.
- Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety
- Experience with sales forecasting, pipeline management, and CRM tools (Salesforce)
- Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes
- Exceptional communication skills, with the ability to influence across roles and levels
- High ownership mentality — you treat your accounts like your business
- Must be able to travel 60-80% within territory
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- Snacks in our offices
Workplace
- Must be able to travel 60-80% within territory
Skills
- Salesforce
- ChatGPT
- CRM
