Account Manager

Foster City · USD 200,000-250,000 · 5+ years experience · Onsite · Posted Sep 28, 2026

At a glance

Conviva is seeking an Account Manager to manage key media and entertainment (M&E) accounts.
The role involves working with client video, AI Agent, advertising, and digital application teams to drive strategy and product adoption.

Identify and pursue expansion opportunities within the customer base.
Own the renewal process end-to-end.
Manage contractual negotiations and the execution of expansion and renewal contracts.
Manage accounts internally and externally.
Meet with customers onsite to build relationships.
Set overall account strategy and partner with technical colleagues to grow revenue.
Ensure customers receive value and support from the account team.
Develop long-term relationships with key leaders in AI Agent, Operations, Product, Customer Care, and Engineering.
Map out organizational structures of large, complex media and entertainment accounts.
Organize and lead Quarterly Business Reviews and key meetings.

5+ years of experience in Sales and/or Account Management at a leading technology company selling enterprise technical solutions.
Successful record of sales and growing new product adoption and revenue.
Motivation to proactively deliver client follow-ups and organize meetings.
Ability to multi-task and independently prioritize tasks by business impact.
Ability to work collaboratively with an internal team.
Drive to learn about Conviva's products and customers' business goals.
Excellent relationship building skills.

Requires onsite meetings and in-person time with customers to build relationships.