Bilingual English and Spanish Member Loyalty Representative (R14327)

Bakersfield · Niles St Bakersfield · USD 18-20 / hour · Posted Oct 15, 2026

At a glance

The Member Loyalty Representative provides customer service and sales support, focusing on educating members about financial services. This role involves significant community outreach, including engaging with local businesses and events to generate leads and assist with applications.

Welcome members and provide quality service.
Process transactions while following company policies and protecting member information.
Exceed daily goals in lending and servicing activities.
Conduct outreach efforts at community events, flea markets, and partner locations more than 50% of the time.
Build relationships with local business owners and employees to promote services.
Assist potential members with starting applications using iPads or QR codes.
Perform light housekeeping tasks to maintain store cleanliness.
Use computers for administrative tasks and member servicing.
Travel between designated work locations and outreach sites within a reasonable commute.
Act as a role model for company core values.

Bilingual in English and Spanish.
Available to work weekends and a flexible, rotating work schedule.
Regular, reliable, and predictable attendance.
Willing and able to work outdoors year-round for outreach activities.
Ability to lift and/or move objects up to 25 pounds.
Basic computer skills and ability to operate office equipment like phones, scanners, and iPads.
Ability to organize and file paper documents.