Business Analyst – Energy & Utilities

Belgium - Brussels · 4+ years experience · Hybrid · Posted Oct 12, 2026

At a glance

Capco is seeking an experienced Business Analyst with Retail Energy expertise to join their consulting team in Belgium.
The role involves bridging the gap between business needs and technology solutions by contributing to business and digital transformation initiatives within the energy industry.

Collaborate with business stakeholders to identify, analyse and document business needs, functional requirements and improvement opportunities.
Analyse existing business processes, identify gaps and inefficiencies, and contribute to designing improved future-state processes.
Translate business requirements into functional specifications, business requirement documents (BRDs), process flows, use cases and user stories.
Facilitate workshops, stakeholder interviews and working sessions to ensure alignment between business teams, IT teams and project stakeholders.
Support the implementation and validation of business solutions.
Prepare analyses, presentations, reports and recommendations.
Contribute to project planning, delivery and continuous improvement.

At least 4 years of relevant professional experience in Business Analysis, preferably within business or IT transformation environments.
Hands-on experience within Retail Energy, including knowledge of areas such as CIS, Energy Billing, EDI, customer lifecycle management, sales processes, or C&I/Mass Market products.
Strong experience in gathering and analysing business requirements and translating them into clear functional specifications.
Experience with business process mapping, gap analysis and process improvement.
Excellent stakeholder management, communication and workshop facilitation skills.
Ability to collaborate effectively with both business and technical teams.
Bachelor's degree in Business, Economics, IT, Engineering or a related field.
Professional proficiency in English and either French or Dutch.

Hybrid working opportunities available, combining collaboration with remote work depending on project requirements.