Business Development Manager, SME & Growth

MY - Kuala Lumpur · 5+ years experience · Full-time · Posted Oct 9, 2026

At a glance

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

Airwallex is seeking a Business Development Manager for the SME & Growth team in Kuala Lumpur to bring new startups and small-to-mid-market businesses onto the platform.
The role involves leveraging skills in pitching, solutioning, and negotiating to grow the business in the region while helping business owners, finance teams, and e-commerce teams improve their financial operations.

Identify high-potential prospects and use effective strategies to generate leads that drive revenue growth.
Develop and implement scalable sales strategies to drive new customer acquisition.
Identify and understand prospects' pain points to propose solutions, owning the full sales cycle from prospecting to close.
Lead commercial negotiations to increase customer revenue.
Develop strategies to maximize acquisition of new revenue and market share within a specified territory.
Ensure the best onboarding process and customer experience for new customers, working cross-functionally to solve customer pain points and improve our product.
Maintain a database of current and potential customers using our CRM.

5+ years of sales experience, preferably selling a complex product with a track record of top performance.
Passionate about sales with the ability to develop and execute strategies for a particular territory.
Experience identifying and influencing key decision makers and stakeholders from finance managers to CEOs, with strong presentation and communication skills.
Proven ability to lead complex negotiations involving multiple products.
Ability to operate in a highly ambiguous and fast-paced environment.
Strong interest in technology/financial services and a deep understanding of the space.
Success-oriented and are willing to "go the extra mile" in your work as needed to achieve results.