Business Operations Manager (R-19947)

London - England · 5-8 years experience · Hybrid · Posted Sep 28, 2026

At a glance

The Business Operations Manager partners with the General Manager and leadership team to strengthen business performance, operating discipline, and execution of strategic priorities.
This role combines business operations with executive operations by translating data into insights, coordinating leadership operating rhythms, and driving cross-functional initiatives.

Deliver regular business reporting, translating performance trends and risks into clear, actionable insights.
Analyse commercial performance to identify opportunities, challenges, and areas for improvement.
Partner with Sales, Marketing, Product, and Finance to align KPIs, targets, and performance measures.
Ensure accurate, consistent, and reliable data and management reporting across the business.
Coordinate key business planning and review activities, ensuring clear decisions, ownership, and follow-through.
Prepare executive presentations, briefings, and business updates.
Track key priorities, actions, and decisions, ensuring progress, accountability, and visibility.
Support and lead cross-functional operational and go-to-market initiatives.
Manage selected projects and workstreams, defining milestones, timelines, and dependencies.
Identify opportunities to simplify reporting, streamline processes, and improve operational efficiency.

Bachelor’s degree in Business, Finance, Analytics, Operations, or a related field.
5–8 years’ relevant experience in Business Operations, Sales Operations, Strategy & Operations, Analytics, Program Management, or a similar field.
Experience partnering with senior leaders and cross-functional teams in a commercial environment.
Strong analytical and problem-solving skills.
Good understanding of commercial performance, KPIs, business planning, and operational processes.
Strong project and program management skills.
Excellent communication skills, with the ability to create clear, concise presentations and executive-level materials.
Highly organised and able to manage multiple priorities independently.
Confident working with senior stakeholders, influencing decisions, and driving accountability.
Proficiency with Microsoft Office, CRM, business intelligence, and project or workflow management tools.