Cash Management Specialist
UT - Cottonwood Heights · FL - Jacksonville · 3-5 years experience · Full-time · Hybrid · Posted Sep 29, 2026
At a glance
- Experience
- 3-5 years experience
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- UT - Cottonwood Heights · FL - Jacksonville
About the role
- The Cash Management Implementation Manager is responsible for onboarding commercial clients into treasury and cash management products, ensuring a smooth transition from sales to full operational setup.
- This role sits at the intersection of client service, operations, and product delivery.
Responsibilities
- Lead end-to-end implementation of cash management solutions for commercial clients, including documentation and system training
- Translate client requirements into operational setups (accounts, services, entitlements)
- Coordinate kickoff calls and establish implementation timelines
- Serve as the primary point of contact for treasury and cash management inquiries, onboarding, and troubleshooting
- Coordinate with operations and technology teams to resolve service issues and improve processes
- Maintain accurate records of client interactions, agreements, and service changes
- Manage multiple client implementations simultaneously
- Maintain detailed project plans, milestones, and status updates
- Escalate risks, delays, or client issues proactively
- Ensure implementations meet internal SLAs and client expectations
Requirements
- Bachelor’s degree in Finance, Business, or related field
- 3–5+ years of experience in treasury services / cash management, commercial banking operations, or implementation or onboarding roles
- Strong understanding of payment systems (ACH, wires, SWIFT), commercial banking products, and project management (often Agile or waterfall hybrid)
- Client-facing communication and stakeholder management
- Problem-solving and issue resolution
- Attention to detail (critical for entitlements and setup accuracy)
- Ability to manage multiple priorities in a deadline-driven environment
Workplace
- We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
Skills
- ACH
- Wires
- SWIFT