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Cash Management Specialist

SoFi

UT - Cottonwood Heights · FL - Jacksonville · 3-5 years experience · Full-time · Hybrid · Posted Sep 29, 2026

At a glance

Experience
3-5 years experience
Employment
Full-time
Workplace
Hybrid
Location
UT - Cottonwood Heights · FL - Jacksonville

About the role

  • The Cash Management Implementation Manager is responsible for onboarding commercial clients into treasury and cash management products, ensuring a smooth transition from sales to full operational setup.
  • This role sits at the intersection of client service, operations, and product delivery.

Responsibilities

  • Lead end-to-end implementation of cash management solutions for commercial clients, including documentation and system training
  • Translate client requirements into operational setups (accounts, services, entitlements)
  • Coordinate kickoff calls and establish implementation timelines
  • Serve as the primary point of contact for treasury and cash management inquiries, onboarding, and troubleshooting
  • Coordinate with operations and technology teams to resolve service issues and improve processes
  • Maintain accurate records of client interactions, agreements, and service changes
  • Manage multiple client implementations simultaneously
  • Maintain detailed project plans, milestones, and status updates
  • Escalate risks, delays, or client issues proactively
  • Ensure implementations meet internal SLAs and client expectations

Requirements

  • Bachelor’s degree in Finance, Business, or related field
  • 3–5+ years of experience in treasury services / cash management, commercial banking operations, or implementation or onboarding roles
  • Strong understanding of payment systems (ACH, wires, SWIFT), commercial banking products, and project management (often Agile or waterfall hybrid)
  • Client-facing communication and stakeholder management
  • Problem-solving and issue resolution
  • Attention to detail (critical for entitlements and setup accuracy)
  • Ability to manage multiple priorities in a deadline-driven environment

Workplace

  • We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.

Skills

  • ACH
  • Wires
  • SWIFT

SoFi

Cash Management Specialist

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