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Cashiering Support Associate

Robinhood

Westlake, TX · Clearwater, FL · 1-2 years experience · Posted Oct 7, 2026

At a glance

Experience
1-2 years experience
Location
Westlake, TX · Clearwater, FL

About the role

  • The Cashiering team’s mission is to ensure accurate, timely movement of funds across customer brokerage and retirement accounts while delivering a compliant, high-quality client experience.
  • As a Cashiering Specialist, you will manage high-volume cashiering workflows—primarily reviewing money movement requests, including ACH, check, wire, and other brokerage transactions—serving as a key operational link between advisors, clients, custodians, and internal partners.

Responsibilities

  • Review a high volume of money movement requests efficiently, and in line with internal policies and regulatory requirements.
  • Monitor and manage daily transaction queues to meet strict deadlines and service-level expectations, researching and resolving discrepancies and inquiries from initial intake to final resolution.
  • Safeguard the firm by enforcing AML and OFAC requirements and reviewing transactions for adherence to SOPs.
  • Partner with our clearing firm and internal teams (Operations, Compliance, Technology, Advisor Services) to facilitate transactions, resolve issues, and support collaborative projects across these departments.
  • Contribute to continuous improvement by identifying opportunities to enhance efficiency, accuracy, and client experience within cashiering operations.

Requirements

  • Strong knowledge of asset movement procedures, workflows, and regulatory considerations, along with a basic understanding of financial markets and the securities industry.
  • Exceptional attention to detail and organization, with the ability to manage multiple priorities at once.
  • Clear, professional communication skills, including excellent data entry, written, and verbal communication, and comfort engaging with clients and advisors over the phone.
  • 1-2 years of experience in financial operations, with an SIE required.
  • Committed and dependable in a fast-paced, high-volume environment, bringing a collaborative spirit, steady focus, and genuine care for clients and outcomes.
  • Proactive problem-solving abilities, strong analytical, decision-making, and critical thinking skills, with accountability for results and the ability to adapt quickly to new systems.

Preferred qualifications

  • 99 preferred

Benefits

  • Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
  • Catered meals, events, and comfortable workspaces

Workplace

  • In-person attendance expected 5 days per week during the 6-month onboarding period
  • After onboarding, in-person attendance is expected at least 3 days a week

Skills

  • ACH
  • Wire
  • AML
  • OFAC
  • Data Entry

Robinhood

Cashiering Support Associate

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