At a glance
- Experience
- 2-5 years experience
- Location
- US - Houston
About the role
- At Capco, we help our clients navigate complex business and technology transformations, working alongside client teams to solve critical challenges, enable meaningful change, and deliver sustainable business outcomes.
- As a Change Management Consultant, you will work at the intersection of people, process, and technology, supporting organizations as they prepare for, adopt, and sustain change across large-scale transformation initiatives.
Responsibilities
- Develop and execute change management strategies and plans for complex business and technology transformation initiatives, applying Prosci methodologies and the ADKAR model where appropriate.
- Conduct stakeholder, change impact and readiness assessments, translating findings into practical engagement and mitigation strategies.
- Develop targeted communications, training and enablement activities that build awareness, understanding, commitment and adoption across impacted stakeholder groups.
- Partner with client leaders, managers, project teams and subject matter experts to identify change risks, address resistance and strengthen leadership alignment.
- Facilitate workshops, interviews and working sessions, while defining and tracking change readiness, engagement, adoption and effectiveness measures.
Requirements
- Bachelor’s degree in Business, Organizational Development, Human Resources, Psychology, Communications or a related field, together with Prosci Change Management Certification.
- 2–5 years of experience in change management, organizational effectiveness, business transformation, management consulting or a related discipline.
- Experience supporting enterprise-wide transformations or technology implementations, with practical knowledge of stakeholder engagement, change impact assessment, communications, training, readiness and adoption.
- Strong analytical, problem-solving, written, verbal, presentation and facilitation skills, with the ability to turn complex business challenges into actionable change strategies.
- Ability to build effective relationships across organizational levels, manage multiple priorities and deliver high-quality work in a client-facing environment, including client-site work and travel as required.
Preferred qualifications
- Experience within a management consulting or professional services environment.
- Experience supporting ERP, CRM, cloud, AI, digital, operating model or workforce transformation initiatives.
- Experience working within Financial Services, Energy, Healthcare, Retail or Public Sector organizations.
- Knowledge of Agile delivery and project management methodologies and experience supporting complex cross-functional business and technology programs.
- Additional relevant certifications such as PMP, CCMP, Agile, Scrum or Lean Six Sigma.
Benefits
- Medical, dental and vision coverage.
- 401(k) match and HSA/FSA options.
- Maternity and paternity leave and dependent care benefits.
- Tuition reimbursement and wellness reimbursement.
- Commuter benefits and access to Working Advantage, a discounted marketplace.
Workplace
- Includes client-site work and travel as required.
Skills
- Prosci
- ADKAR
- ERP
- CRM
- Agile
- Scrum
- Lean Six Sigma
- PMP
- CCMP
