Commercial Manager, Supply Chain
London, United Kingdom - Deliveroo · Full-time · Hybrid · Posted Sep 28, 2026
At a glance
- Employment
- Full-time
- Workplace
- Hybrid
- Location
- London, United Kingdom - Deliveroo
About the role
- This is a global hybrid role based in the London office, spanning the DoorDash, Deliveroo, and Wolt ecosystem with Deliveroo as the hiring entity.
- The role helps shape the global supply chain by building a highly efficient commercial approach to how physical goods, logistics, and courier equipment move across operations worldwide.
- You will design the single commercial model that brings DoorDash, Deliveroo, and Wolt together, turning fragmented regional practices into one coherent, scalable supply chain.
Responsibilities
- Translate category strategies into actionable sourcing plans across warehousing, last-mile fulfilment, apparel, manufacturing, and consumables, driving consolidation across our brands.
- Lead end-to-end competitive sourcing events, utilizing spend analytics, market intelligence, and total cost of ownership (TCO) modeling to secure optimal commercial outcomes.
- Build and execute robust negotiation positions, focusing on unit cost, freight, duty, quality protections, and working capital impact.
- Own the end-to-end contracting process in partnership with Legal, maintaining a complete contract register and enforcing lifecycle obligations, renewals, and rebates.
- Drive day-to-day commercial supplier management, conducting structured performance reviews, establishing operational KPIs, and managing Joint Improvement Plans.
- Mitigate supply chain risk and ensure continuity of supply, establishing dual-sourcing strategies, financial risk assessments, and strict ethical sourcing/modern slavery compliance across manufacturing partners.
- Partner with operational and logistics leadership to align requirements, streamline specifications, and build credibility across historically independent regional teams.
Requirements
- Significant experience in supply chain sourcing, with a proven track record delivering measurable commercial value across logistics, 3PL, or manufactured goods categories.
- Demonstrated ability in end-to-end competitive sourcing, including hands-on contract negotiation with major international suppliers and manufacturing partners.
- Proven capability in supplier relationship and performance management, with experience handling complex commercial disputes and driving joint innovation.
- Strong analytical and financial acumen, with expertise in total cost of ownership (TCO) modeling, landed cost structures, and spend analytics.
- Exceptional stakeholder influence, with the ability to bridge operational needs with commercial outcomes across multi-region or cross-brand environments.
Preferred qualifications
- Experience sourcing apparel or hardgoods manufacturing, including factory selection, quality control, and ethical audit frameworks.
- Experience leading post-acquisition supplier consolidation or specification harmonisation.
- Familiarity with direct/inventory-based supply chains, including international freight, customs/duty, and working capital dynamics.
Workplace
- Hybrid role based in the London office
