Compliance Operations Specialist
Chicago · Denver · Lake Mary, FL · New York, NY · 4-6 years experience · Posted Sep 22, 2026
At a glance
- Experience
- 4-6 years experience
- Location
- Chicago · Denver · Lake Mary, FL · New York, NY
About the role
- The Compliance Operations Specialist will help support the operational aspects across the investment advisory business activities, including digital advice and a dedicated team of qualified relationship managers at the pre-launch stage.
- As a primary point of contact, you will coordinate with teams across the broader Robinhood spectrum to identify and solve problems, research unique issues, and collaborate to achieve a successful launch.
Responsibilities
- Operationalize the regulatory framework around a new business activity, including implementation of supervisory and operational policies and procedures.
- Be a primary resource for customer service and business teams, and across Robinhood’s affiliated companies.
- Participate in validation that supervision and controls are in place, and procedures are accurate.
- Research and respond to complaint resolution, and client inquiries.
- Identify potential areas of risk, propose solutions to resolve issues, and provide guidance for future avoidance of similar issues.
- Build essential workflows that achieve requirements including testing for books and record, establish proper information barriers, and identify conflicts of interest.
- Foster a culture of professionalism, client advocacy, and regulatory guidance within a fast-paced atmosphere of innovation and collaboration across several teams.
- Demonstrate strong subject matter expertise, while allowing for out-of-the-box thinking, with a goal of providing superior client experience.
- Work as a team, supporting compliance needs across RAM when needed.
Requirements
- 4-6 years of operational or compliance experience with an investment adviser
- Understanding of SEC Investment Advisers ‘40 Act and FINRA and regulations
- Demonstrated written, verbal, and presentation skills to communicate ideas and information in a clear, concise manner, whether directly to co-workers and leadership teams
- Exceptional organizational skills with an ability to think critically, solve problems, and implement process improvements
- Self-starter who pays close attention to the details
- Awareness to spot and identify issues and proactively take steps to resolve
- Trustworthy, highly-motivated, multi-task oriented, and ability to thrive in an entrepreneurial environment, while pushing products and projects toward the finish line
Benefits
- Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
- 100% paid health insurance for employees with 90% coverage for dependents
- Access to the Robinhood Employee Fund
- Access to the best AI tools on the market and continuous AI skill-building for every employee
- Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
- Employer-paid life & disability insurance, fertility benefits, and mental health benefits
- Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
- Exceptional office experience with catered meals, events, and comfortable workspaces
Workplace
- In-person attendance expected at least 3 days per week