At a glance
- Location
- New York, NY · Remote
About the role
- Join the Compliance & Reporting customer team as a Compliance & Reporting Engineer to help shape a brand new team responsible for building configurable reports.
- Help Mark43 expand into new markets and support customers in new jurisdictions by unlocking new customers and accelerating deployments.
- Ensure the platform meets complex state and agency-specific reporting requirements through technical solutions and form configuration.
Responsibilities
- Built and configured reporting forms that satisfy state-specific compliance requirements, helping customers successfully deploy Mark43 in new jurisdictions.
- Partnered with Customer Success, Solutions Engineering, Product, and Engineering teams to understand customer reporting needs and translate them into scalable technical solutions.
- Developed configurable forms and reporting workflows that reduce customization while meeting diverse customer requirements.
- Worked with customers to troubleshoot reporting and compliance challenges and identify opportunities to improve the product.
- Helped establish engineering standards, processes, and best practices for a brand new team that will play a key role in Mark43's continued growth.
- Wrote and maintained scripts using JavaScript, JSON, and related technologies to support form configuration and automation.
- Improved internal documentation and tooling to make compliance reporting easier to build, maintain, and scale.
Requirements
- Professional experience working in the public safety technology space.
- Experience building or configuring forms, workflows, or reporting solutions.
- Experience working with scripting and configuration technologies such as JavaScript, JSON, or similar languages.
- Strong problem-solving skills and the ability to translate customer requirements into technical solutions.
- Experience collaborating across Engineering, Product, Customer Success, and other cross-functional teams.
- Excellent communication skills and the ability to work directly with customers when needed.
Preferred qualifications
- Experience with Forms.io is strongly preferred.
Workplace
- Role is fully remote within Mark43's approved hiring states or can be hybrid out of offices in New York, Boston, and Manchester, UK.
Skills
- JavaScript
- JSON
- Forms.io
