Content Operations, Senior Manager Asia and MENA

Hyderabad, Telangana · Mumbai, Maharashtra · Hyderabad · Mumbai · 8+ years experience · Hybrid · Posted Oct 15, 2026

At a glance

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!

The Senior Manager, Content Operations - Asia + MENA will lead the operational readiness, delivery, and ongoing management of Crunchyroll’s content across Asia and MENA, based in Mumbai.
This role will ensure that titles, episodes, metadata, artwork, subtitles, dubs, ratings, rights information, partner assets, and related content components are complete, accurate, compliant, and available on time across relevant platforms and channels.
You will work across Content, Localization & Dubbing, Product, Engineering, Marketing, Partnerships, Creative Services, Communications, Legal, Customer Experience, Data, Finance, and external vendors and distribution partners.

Develop and manage content operations processes for Asia and MENA across content intake, planning, preparation, delivery, launch, and post-launch support.
Establish clear workflows, operating standards, ownership models, timelines, dependencies, and escalation paths for regional content execution.
Coordinate the operational lifecycle of titles and episodes across direct-to-consumer, distribution, partner, and à la carte channel experiences.
Lead regional content readiness for new title launches, seasonal programming, simulcasts, catalog releases, campaigns, partner activations, and market expansions.
Oversee the readiness, accuracy, and delivery of content assets, including video files, audio tracks, and dubs.
Manage operational relationships with localization vendors, dubbing studios, post-production providers, content aggregators, distribution partners, platforms, and other external service providers.
Serve as a key operational contact between Asia and MENA regional teams, global Content Operations, Localization, Product, Engineering, and other enterprise functions.
Develop and maintain standard operating procedures, workflows, templates, checklists, dashboards, and reporting frameworks.
Analyze recurring defects, delays, incidents, and operational bottlenecks to identify root causes and corrective actions.
Support business continuity, incident response, and operational resilience for content delivery and availability.

8+ years of experience in content operations, media operations, streaming operations, localization operations, post-production, distribution operations, or a related field.
Experience managing content delivery and operational readiness across multiple markets, platforms, channels, or distribution partners.
Strong understanding of content supply chains, including video and dubs, technical delivery requirements.
Experience coordinating complex launches with multiple dependencies, stakeholders, vendors, and deadlines.
Demonstrated ability to build and improve operational processes, workflows, checklists, dashboards, and quality-control frameworks.
Experience managing external vendors, content providers, localization partners, post-production teams, or distribution partners.
Strong project management, organization, prioritization, and issue-resolution skills.
Ability to analyze operational data, identify root causes, and translate findings into practical improvements.
Excellent written and verbal communication skills, including the ability to provide concise executive and operational updates.
Fluency in English is required.

Knowledge of relevant Asia or MENA languages is a significant plus.
Knowledge and passion for anime, entertainment, streaming, and fan communities is a significant plus.

Great compensation package including salary plus performance bonus earning potential, paid annually
Flexible time off policies
Medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and pet friendly offices