General Manager, CookUnity Flagship

New York · USD 150,000-200,000 · 3+ years experience · Posted Oct 16, 2026

At a glance

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one, you’ve found the right job posting.
General Manager, CookUnity Flagship
Location: 1227 Broadway, New York, NY
Employment Type:Full-Time

We’re looking for a hospitality-driven General Manager to bring CookUnity’s Flagship to life at Virgin Hotels New York, in the heart of Flatiron/NoMad.
This is a ground-up opening, with the opportunity to shape the team, culture, and guest experience from the beginning.
Once open, you’ll own the day-to-day business, creating a welcoming, energized space while delivering consistent service and strong financial and operational performance.

Partner with CookUnity’s internal teams, the Owner’s Representative, operational design partners, and other external collaborators through build-out and opening readiness.
Support the setup of vendor and service partnerships required for launch and ongoing operations.
Co-develop and implement SOPs, opening procedures, service standards, and operational best practices to support consistency and efficiency from day one.
Lead hiring, onboarding, and training preparation for the opening team.
Coordinate operational testing, service rehearsals, and overall launch readiness across all guest-facing areas.
Lead and oversee all aspects of day-to-day Flagship operations, ensuring operational efficiency and a consistently strong guest and team experience.
Serve as the Flagship’s lead business operator, with primary accountability for financial performance, labor management, cost controls, and overall operational health.
Ensure consistent execution across café service, takeaway, retail, digital ordering, and experiential events.
Lead budgeting, forecasting, and financial planning for the Flagship, working closely with the Executive Chef and CookUnity leadership to align operating decisions with business goals.
Oversee the day-to-day bar and beverage operation, including service standards, staffing, vendor and supplier relationships, inventory controls, and compliance with responsible alcohol service requirements.

7+ years of progressive hospitality leadership experience in high-volume, guest-facing restaurant, café, retail, or experiential environments.
Proven ability to lead complex, concept-driven operations with a strong focus on guest experience, team performance, and operational consistency.
Strong business and strategic judgment, with experience using guest feedback, operational data, and performance metrics to refine service models and improve results.
Experience overseeing bar and beverage operations, including vendor management, compliance, inventory controls, and service execution.
Strong financial acumen, including experience with budgeting, forecasting, labor management, cost control, and P&L performance.
Exceptional communication, problem-solving, and organizational skills, with the ability to work effectively across internal teams and external partners.
Comfort working with technology-enabled hospitality environments, including POS systems, digital ordering platforms, CRM tools, and business intelligence or reporting systems.
Ability to thrive in a fast-paced, evolving environment while maintaining a strong focus on guest experience, team culture, and business performance.
NYC Food Protection Manager Certification required, or ability to obtain certification prior to beginning management duties at the Flagship.

Direct experience opening a new restaurant or hospitality venue from pre-construction through launch is strongly preferred.
3+ years of successful senior hospitality leadership experience in New York City.
Experience leading high-traffic, mixed-use hospitality environments that may include dining, café service, takeaway, retail, events, or other experiential components.
Experience with technology-enabled service models, omnichannel retail, and digital ordering integrations.
Pre-opening experience in a flagship, concept-driven, or first-of-its-kind location.