At a glance
- Experience
- 2-4 years experience
- Workplace
- Hybrid
- Location
- London
About the role
- Fastly is seeking a proactive Contracts Manager to help scale its commercial Legal and Contracts Management team.
- The role focuses on managing agreement lifecycles, including sales, vendor, and partner contracts, while acting as a trusted business partner to internal stakeholders.
Responsibilities
- Manage and process a high volume of contracts from initial intake through execution and opportunity close.
- Utilize core business systems such as Salesforce (SFDC) and automated Contract Lifecycle Management (CLM) software.
- Support the sales organization during high-volume, critical time constraints at month-end and quarter-end close cycles.
- Collaborate with quote-to-cash teams including Deal Strategy, Sales, Revenue Operations, and Sales Operations.
- Review requests for signatures against policy requirements.
- Review and draft non-complex negotiated legal agreements on Fastly forms following playbook guidance.
- Contribute to team documentation, playbooks, templates, and knowledge management to drive process improvements.
- Maintain timely communication regarding the status of requests, tickets, and tasks.
- Escalate blockers and complex issues with appropriate recommendations and context.
Requirements
- Bachelor’s degree.
- 2-4 years of contract management experience in SaaS, AI, or other high-growth technology environments.
- Demonstrated experience and proficiency with CRM (Salesforce) and automated CLM tools (such as Ironclad and Docusign).
- Experience with AI-assisted negotiation tools such as Claude or Gemini.
- Effective written and oral communication skills.
- Ability to clearly communicate contract administration issues to partners and build internal relationships.
- Strong time-management and organization skills.
- Attention to detail and sound judgment in executing risk-based assessments.
Preferred qualifications
- Direct experience implementing enterprise contract management tool rollouts, system migrations, or other major workflow optimizations.
- Background in contract administration/management at public companies and across multiple global jurisdictions.
Workplace
- Role is based in London.
- Hybrid work model allowing flexibility between office and home.
- Flexibility required to work outside of core business hours on occasion to support business needs or time zones.
- Position may require travel as required by the role or manager.
Skills
- Salesforce
- SFDC
- Ironclad
- Docusign
- Claude
- Gemini
- Contract Lifecycle Management
- CLM
