Customer Service Operations Representative (Miami, FL)
Miami, FL · Full-time · Posted Sep 29, 2026
At a glance
- Employment
- Full-time
- Location
- Miami, FL
About the role
- Curri is seeking a Service Operations Representative to join the Customer Operations Team in Miami, FL.
- The role focuses on facilitating deliveries and providing support to ensure successful logistics outcomes.
Responsibilities
- Facilitate deliveries from booking to successful drop-off
- Provide support for customers and drivers via chat and phone
- Communicate with pickup and drop-off contacts to ensure smooth delivery completion
- Provide operational feedback and identify pain points to optimize logistics
Requirements
- Fun personality, positive attitude, and eagerness to learn
- Strong critical thinking and problem solving acumen
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
Benefits
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- 401K
- Equity compensation grant
Workplace
- Role is based in Miami, FL
Skills
- G-Suite
- Google Docs
- Google Sheets
