Delivery & Business Operations Director - Football

London · Basingstoke · Full-time · Hybrid · Posted Oct 1, 2026

At a glance

The Delivery & Business Operations Director is a key leadership role responsible for building a world-class delivery organization for Hawk-Eye Football.
The role involves establishing and leading the Football PMO while acting as the Managing Director’s strategic delivery lead to ensure successful execution of strategic priorities and technology deployments.

Lead the successful delivery of Football's strategic initiatives, customer projects and technology programmes.
Maintain executive ownership of major and business-critical programmes.
Establish effective delivery governance, reporting, accountability and portfolio management across Football.
Own delivery planning and pipeline management, ensuring leadership has clear visibility of progress, risks and priorities.
Lead, coach and develop Project Managers, Programme Managers and Technology Delivery Managers.
Own the delivery budget and contribute to the successful commercial delivery of new projects.
Partner with Commercial during customer discovery, due diligence and bid activities.
Work closely with Product, Engineering, Operations and Global PMO to ensure successful technology deployment.
Represent Delivery within Product Steering to ensure roadmaps align with operational priorities.
Drive continuous improvement across delivery processes, governance, tools and organisational effectiveness.

Significant leadership experience within sports technology, enterprise technology or similarly complex operational environments.
Proven track record delivering complex technical programmes at scale.
Exceptional executive communication, stakeholder management and influencing skills.
First-class problem-solving ability, combining strategic thinking with hands-on execution.
Excellent judgement and decision-making.
Highly adaptable, proactive and comfortable operating in fast-paced, ambiguous environments.
Demonstrated ability to anticipate issues, prioritise effectively and drive outcomes.
Experience leading, developing and motivating high-performing delivery teams.

Experience within sports data, officiating technology or large-scale technology services.
Broad understanding of end-to-end technology delivery, from product development through operational deployment.
Knowledge of cross-functional business operations including Product, Engineering, Finance, Procurement, Operations and PMO.