Delivery Lead, Media Operations
Toronto · Canada · United States · CAD 110,000-125,000 · Hybrid · Posted Oct 3, 2026
At a glance
- Workplace
- Hybrid
- Location
- Toronto · Canada · United States
- Salary
- CAD 110,000-125,000
About Monks
- Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
- This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
- We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
About the role
- The Media Operations team at Monks focuses on hands-on-keyboard activation of digital channels, including tagging, trafficking, and buying.
- This role involves advising and leading clients and peers on industry trends and technology solutions to drive long-term value.
- The Delivery Lead will manage end-to-end client relationships and oversee quality campaign delivery across various digital platforms.
Responsibilities
- Oversee quality campaign delivery and own client communications and relationships.
- Architect media strategy and lead campaign planning, builds, and ongoing management.
- Build trust and rapport with clients and troubleshoot issues on platforms and media execution.
- Work effectively with team members to complete day-to-day tasks for clients and internal efforts.
- Collaborate with peers to share and receive learnings from internal and external sources.
- Execute on media platforms across Programmatic, Social, and Search channels.
- Utilize internal tools and processes for day-to-day work and task completion.
- Mentor and develop team members and contribute subject matter expertise to Media trainings.
- Maintain understanding of the ad industry landscape and identify opportunities to grow business with clients.
Requirements
- Expert level proficiency in a minimum of two platforms and basic understanding of one other relevant platform.
- Conceptual understanding of the Media landscape and how platforms fit into the ecosystem.
- Ability to outline, plan, and manage projects, including identifying task owners and defining KPIs.
- Ability to identify and act on explicitly stated and implicit problems, roadblocks, and next steps.
- Ability to work with and contextualize data in service of clients’ business goals.
- Demonstrated ability to work with data in standard tools such as Excel and/or Google Sheets.
- Ability to prioritize tasks and schedules and identify conflicting timelines.
- Ability to run effective internal and/or external meetings.
- Strong written and verbal communication skills.
- 4 years or more in a relevant Media role or environment.
Workplace
- Remote/hybrid role.
- Subject to Return to Office (RTO) policy.
- If residing within a commutable distance of an office, expected to work from the office a set number of days per week.
Skills
- DV360
- TTD
- Amazon DSP
- Campaign Manager
- Meta
- X
- TikTok
- Snapchat
- Google Ads
- Microsoft Ads
Show all 15 skills
- SA360
- Slack
- Salesforce
