At a glance
- Experience
- 5+ years experience
- Workplace
- Remote
- Location
- Remote
About the role
- We are looking for a DevOps Engineer to join our team and help build, scale, and maintain the infrastructure that powers our mission-critical public safety platform.
- In this role, you will focus on improving infrastructure reliability, automating deployments, enhancing observability, and enabling engineering teams to develop and deliver software efficiently.
- You will work closely with Engineering, Security, and other cross-functional teams to ensure our cloud infrastructure is scalable, secure, highly available, and fault tolerant.
Responsibilities
- Manage and optimize our AWS cloud infrastructure to ensure scalability, reliability, security, and high availability.
- Build and maintain Infrastructure as Code (IaC) using Terraform to automate infrastructure provisioning and management.
- Develop, improve, and maintain CI/CD pipelines to streamline application builds, testing, and deployments.
- Drive GitOps practices and automation using technologies such as Kubernetes, Helm, and ArgoCD.
- Improve platform observability by implementing and optimizing monitoring, logging, alerting, and troubleshooting capabilities.
- Build internal tools and automation that improve developer productivity, reduce manual processes, and enable engineering teams to deploy software more efficiently.
- Partner with engineering teams to establish DevOps best practices, improve deployment workflows, and strengthen platform reliability.
- Identify and resolve infrastructure performance bottlenecks, operational inefficiencies, and potential points of failure.
- Participate in a shared 24/7 on-call rotation to support production infrastructure and troubleshoot critical incidents.
- Own and drive infrastructure projects that contribute to the long-term scalability, stability, and health of the Mark43 platform.
Requirements
- 5+ years of professional experience in a DevOps, Platform Engineering, Site Reliability Engineering, or related infrastructure-focused role.
- Strong hands-on experience with AWS and/or Azure cloud infrastructure.
- Experience designing, building, and maintaining automated CI/CD pipelines for application builds, testing, and deployments.
- Proficiency with Infrastructure as Code technologies, particularly Terraform.
- Experience with containerization and orchestration technologies such as Docker, Kubernetes, and Helm.
- Experience implementing and maintaining monitoring, logging, observability, and alerting solutions.
- Familiarity with GitOps practices and deployment automation tools such as ArgoCD.
- Experience with scripting or programming to automate infrastructure operations, improve developer workflows, and build internal tooling.
- Strong understanding of cloud infrastructure reliability, scalability, security, and compliance best practices.
- Ability to troubleshoot complex infrastructure issues and proactively identify opportunities to improve system performance and reliability.
Benefits
- Working with a team that respects and embraces your ideas and expertise.
- Building mission-critical and socially responsible software to enable first responders to better serve their communities.
- Contributing to the advancement of public safety software across Local, State, Federal, and DoD agencies.
- An organization investing in its people to support our continued growth, with excellent benefits and a strong long-term strategy.
- Working towards a worthwhile mission with a team of friendly and intelligent coworkers.
Skills
- AWS
- Azure
- Terraform
- Docker
- Kubernetes
- Helm
- ArgoCD
- Grafana
