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Director, Consumer Product
Los Angeles · AXS - Los Angeles · USD 170,000-245,000 · 5+ years experience · Hybrid · Posted Sep 28, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- Los Angeles · AXS - Los Angeles
- Salary
- USD 170,000-245,000
- Visa sponsorship
- Visa sponsorship not offered
About the role
- The Director, Product Management will lead the conversion strategy, including ticket selection and checkout, for the entire purchase funnel.
- This role involves defining product strategy, managing a prioritized roadmap, and collaborating with cross-functional teams to deliver best-in-class consumer experiences.
- The position requires leading and developing a high-performing team while ensuring alignment with business goals and stakeholder requirements.
Responsibilities
- Lead the team in prioritizing, managing, and executing the product roadmap for ticket selection and checkout.
- Partner with leadership across engineering, design, product operations, account management, client services, marketing, and LA 28.
- Optimize conversion funnels, personalization, performance, and user engagement.
- Conduct user research and analyze data to drive decision-making and continuous improvement.
- Communicate product updates, milestones, and priorities to stakeholders and leadership.
- Define KPIs for products within the portfolio to ensure alignment with business goals.
- Ensure consistency, usability, and compliance with local regulations across web and mobile platforms.
- Mentor, coach, and support a high-performing team to achieve their potential.
Requirements
- 7-10 years of experience in product management with a focus on consumer-facing digital products.
- 5+ years of experience managing a team of product managers.
- Strong understanding of web and mobile product development.
- Knowledge of UX best practices.
- Experience with conversion optimization, personalization, and user engagement strategies.
- Excellent communication and presentation skills with experience presenting to executive audiences.
Preferred qualifications
- Experience in e-commerce, ticketing, or live entertainment industry
Benefits
- Medical, dental and vision insurance
- Paid holidays, vacation and sick time
- Company paid basic life insurance
- Voluntary life insurance
- Parental leave
- 401k Plan with 3% employer match
- Flexible spending and health savings account options
- Wellness offerings
- Training and education reimbursement
Workplace
- Hybrid work environment
Skills
- Product Management
- Conversion Optimization
- Personalization
- User Engagement
- Data Analysis