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Director, Global People Operations & Compliance

GitLab

Remote · United States of America · USD 152,800-259,200 · 5+ years experience · Remote · Posted Oct 7, 2026

At a glance

Experience
5+ years experience
Workplace
Remote
Location
Remote · United States of America
Salary
USD 152,800-259,200 · Base salary

About the role

  • You will lead the Global People Operations and Compliance team, delivering consistent, scalable, tech-enabled experiences to a global workforce at every stage of the team member lifecycle.
  • You are a strategic, hands-on leader who executes well and influences across functions, setting the multi-year vision for innovation, AI, and team capability.

Responsibilities

  • Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
  • Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels.
  • Establish operating models, SLAs, and metrics to improve quality and efficiency.
  • Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities.
  • Lead the People Operations team in managing our case management platform from intake to resolution, setting service standards, improving response times, and designing scalable escalation paths.
  • Lead and develop a high-performing global team by building skills in process design, data fluency, automation, and AI-enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability.
  • Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective.
  • Accountable for global employment compliance and risk exposure, setting strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day-to-day execution.
  • Own administration for our PEO partners and lead the people operations setup for new entities and global expansion including collaboration on the global employment strategy.

Requirements

  • 10+ years of HR/People Operations experience, including 5+ years experience leading global teams
  • Proven track record building and scaling people operations functions in complex, multi-regional global organizations
  • Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies
  • Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team
  • Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity
  • Experience leveraging AI and automation to improve and streamline operations
  • Strong attention to detail with a focus on data accuracy

Preferred qualifications

  • Experience in a high-growth global technology or SaaS company
  • Experience working in public company preferred
  • Experience transforming People Operations at scale across company stages
  • Workday: experience optimizing Workday as the core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization
  • GreenHouse: experience with ATS infrastructure, including equity data and familiarity with integrations between ATS and HRIS
  • Case management: experience implementing HR case management tools including workflow automation, knowledge management, Workday integration, and service catalog management

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental Leave

Workplace

  • Remote role

Skills

  • Workday
  • GreenHouse
  • AI
  • Automation
  • ATS

GitLab

Director, Global People Operations & Compliance

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