Employee Experience Coordinator

New York City · 1+ years experience · Full-time · Hybrid · Posted Oct 6, 2026

At a glance

The Employee Experience Coordinator helps bring Plaid’s culture to life by supporting internal events, employee programs, and everyday moments.
You will coordinate event logistics, employee communications, vendor details, and onsite execution for programs ranging from monthly social hours to company-wide events.
This role is a great fit for someone who is highly organized, eager to learn, and excited to provide hands-on support in a fast-paced environment.

Coordinate logistics, vendor relationships, budget tracking, timeline development, space setup, and communications for in-office and remote events.
Serve as the first point of contact for employee emails, Slack messages, and support tickets—responding directly or routing inquiries to the appropriate team member.
Assist in planning and executing a variety of employee events and programs, including retreats, Plaiderdays, monthly socials, holiday parties, onsites/offsites, and more.
Manage operational details and provide hands-on support to ensure programs run smoothly from planning through completion.
Research vendors and venues, place catering orders, and create event signage and flyers.
Oversee event setup, on-the-ground event management, and breakdown for social hours and flagship gatherings.
Provide administrative support for events and programs, including project tracking, note-taking, task management, and swag coordination.
Build excitement and keep employees informed by producing event communications such as invites, promotional materials, and recaps.
Collaborate with cross-functional partners (People, DEIB, Comms, Workplace Operations) to support broader employee experience initiatives and create memorable experiences for all Plaids.

Comfort being a visible presence in the office and engaging employees face-to-face
1–3 years of experience in an events, employee experience, administrative assistant, HR, or workplace experience role.
Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines at once.
Proficient communication skills across multiple channels (email, Slack, decks, event invites, etc.) including clear, warm, and timely written and verbal communication skills.
A proactive, can-do attitude and comfort working in a fast-paced, occasionally ambiguous environment.
Collaborative mindset and comfort working cross-functionally with different teams and stakeholders.
Experience planning and executing events.
Comfortable being onsite three days per week in the NYC office(Tuesday–Thursday).
Familiarity with tools like Google Workspace, Slack, Canva, Zendesk, or event platforms (e.g.,, Epoch)
Must be able to lift up to 50 pounds.

Comfortable being onsite three days per week in the NYC office (Tuesday–Thursday).