Director of Expert Supply Growth
New York City, NY (Hybrid) · San Francisco, CA (Hybrid) · New York City · San Francisco · USD 200,000-310,000 · 5+ years experience · Hybrid · Posted Sep 29, 2026
At a glance
- Experience
- 5+ years experience
- Workplace
- Hybrid
- Location
- New York City, NY (Hybrid) · San Francisco, CA (Hybrid) · New York City · San Francisco
- Salary
- USD 200,000-310,000
About the role
- We are hiring a Director of Expert Supply Growth to build and lead the engine that brings high-quality experts into Snorkel’s AI Expert Network.
- This role owns supply acquisition end to end: translating demand for specific skills and domains into a channel strategy, then ensuring those channels produce qualified experts who activate, complete accepted work, and remain available when the business needs them.
Responsibilities
- Define the long-term expert acquisition strategy and build a differentiated base of human intellectual capital through distinctive sourcing channels, trusted communities and partnerships, and durable expert relationships.
- Own the end-to-end supply growth strategy, translating current and projected demand into acquisition targets by skill, domain, geography, worker type, and timing.
- Lead the channel portfolio across paid acquisition, recruiting, referrals and community, organic growth, industry and higher-education partnerships, BPO and staffing partners, and new levers.
- Own efficient growth across channels by setting and managing CAC targets, building reliable attribution, setting test budgets and success thresholds, and scaling or stopping channels based on cost of production.
- Develop industry and higher-education partnerships by building relationships with professional associations, domain-specific industry groups, colleges, graduate programs, research labs, and other institutions to provide scarce expert talent.
- Expand and manage the BPO and vendor portfolio, source and onboard partners, shape commercial models with Finance and Legal, set clear expectations for capacity, quality, and turnaround time, and manage geographic and partner-concentration risk.
- Own the growth scorecard by defining metrics, source data, targets, and decisions needed to run the function and creating visibility into cost per activated expert, speed to activation, domain match, quality, retention, availability, and channel return.
- Improve the full acquisition funnel by partnering with Supply Planning, Expert Community Experience, Delivery, Product, Engineering, Analytics, Marketing, Finance, and Legal to remove friction from sourcing through first accepted work.
- Diagnose performance and turn insight into action by identifying gaps early, finding root causes, sizing opportunities, and making clear trade-offs across speed, quality, cost, and risk.
- Build durable systems and a strong team by creating playbooks, operating cadence, forecasting inputs, partner-management routines, and talent needed to scale across domains and geographies.
Requirements
- 8+ years of experience in growth, marketplace or talent supply, workforce acquisition, partnerships, recruiting, or operations, including 5+ years leading teams.
- Experience scaling the supply side of a marketplace, talent network, staffing platform, professional-services business, or other model that depends on attracting scarce, specialized talent.
- A record of leading a multi-channel growth portfolio across paid acquisition, recruiting, partnerships, referrals, community, and external vendors.
- Strong analytical and experimental judgment to define a funnel, establish credible attribution, evaluate channel economics, set test thresholds, and make investment decisions.
- Experience building and managing strategic partnerships including professional associations, universities, research institutions, staffing firms, or BPOs.
- Strong general-management instincts to connect acquisition decisions to revenue delivery, quality, speed, cost, and risk.
- Excellent cross-functional and executive communication to align senior leaders and create accountability.
- High ownership in ambiguous, fast-moving environments with the ability to set direction, build from zero, and operate hands-on.
- AI-forward mindset with experience using AI tools to accelerate research, analysis, experimentation, content, and operating workflows.
Preferred qualifications
- Experience with AI training data, model evaluation, expert networks, or technology-enabled services.
- Experience acquiring technical or domain-specific experts in areas such as coding, STEM, law, healthcare, finance, or other advanced fields.
- Existing relationships with professional associations, universities, graduate programs, or research institutions.
- Experience managing a global BPO, staffing, or workforce-vendor portfolio, including commercial terms, quality expectations, and concentration risk.
- Experience partnering with product and engineering teams to improve acquisition, matching, onboarding, or activation workflows.
Benefits
- Equity compensation
Workplace
- Hybrid role requiring 3 days/week in office
Skills
- AI Tools
- Supply Growth Strategy
- Multi-channel Growth Portfolio
- Channel Economics
