Director, Product Management - Fraud

San Francisco · USD 180,000-200,000 / year · 10+ years experience · Hybrid · Posted Oct 13, 2026

At a glance

We're looking for a Director, Product Management for our Fraud team.
In this pivotal role, you'll own and drive strategic initiatives shaping our end-to-end fraud detection architecture, advanced risk models, third-party data integrations, and consumer verification systems.
The role is perfect for seasoned product leaders with 10+ years of experience who excel in fast-paced fintech environments, bring deep domain expertise in risk strategies, and master the balance between robust fraud prevention and seamless user conversion.

Drive product development for all of Upgrade’s fraud infrastructure including detection, models, third party data integration, and consumer verification measures.
Facilitate cross-functional decision making, driving key tradeoffs between conversion, fraud prevention, information security and operational considerations
Partner closely with Upgrade’s fraud management team to monitor and drive improvements on all relevant fraud KPIs
Act as product owner for scrum teams working to ship fraud platform enhancements
Evaluate and drive implementation of new third party data and software integrations
Work closely with the operations team to monitor, troubleshoot and solve issues.

Proven track record in leadership, organizational conflict resolution, and data-driven decision-making.
10+ years of product management experience in a fast-paced, entrepreneurial environment.
Fluency with product development tools, SQL, web analytics and AB testing software.
Experience with third party APIs & solutions integration.

Significant expertise in fraud strategies, models, data sources and infrastructure in a Fintech environment preferred.

This is a role in a hybrid capacity based in our downtown San Francisco office, with onsite work on Tuesdays and Thursdays.